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    Home New York Now Platform Administration Now Platform administration Data management System clone Roll back a clone

    Roll back a clone

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    Roll back a clone

    Return a clone target to its state before the latest cloning. Roll back cloning if something went wrong in the cloning process.

    Before you begin

    Role required: admin

    Rollbacks remove the latest cloning updates on a cloning target. You can only roll back the latest cloning updates. Rollbacks must occur no more than seven days after the cloning.

    Procedure

    1. Navigate to System Clone > Live Clones > Clone History.
    2. Select the clone to roll back.
    3. Under Related Links, click Rollback.
      The Rollback Clone modal displays.
      Why roll back clone?
    4. In Specify Reason, select a reason for the rollback and click OK, or select Others, enter a reason in the text box and click OK.
      The system rolls back the clone and sets the State to Rollback Requested, and, if successful, to Rolled Back, or, if unsuccessful, to Rollback Failure.

      You can retry a rollback but if you get repeated failures, contact ServiceNow Technical Support.

    Result

    The instance contains the same data it had before the clone was applied.

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    Release version
    Choose your release version

      Roll back a clone

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Roll back a clone

      Return a clone target to its state before the latest cloning. Roll back cloning if something went wrong in the cloning process.

      Before you begin

      Role required: admin

      Rollbacks remove the latest cloning updates on a cloning target. You can only roll back the latest cloning updates. Rollbacks must occur no more than seven days after the cloning.

      Procedure

      1. Navigate to System Clone > Live Clones > Clone History.
      2. Select the clone to roll back.
      3. Under Related Links, click Rollback.
        The Rollback Clone modal displays.
        Why roll back clone?
      4. In Specify Reason, select a reason for the rollback and click OK, or select Others, enter a reason in the text box and click OK.
        The system rolls back the clone and sets the State to Rollback Requested, and, if successful, to Rolled Back, or, if unsuccessful, to Rollback Failure.

        You can retry a rollback but if you get repeated failures, contact ServiceNow Technical Support.

      Result

      The instance contains the same data it had before the clone was applied.

      Tags:

      Feedback

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