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Disable responsive dashboards

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Disable responsive dashboards

If you disable responsive dashboards for an instance, all dashboards become non-responsive dashboards and revert to non-responsive functionality. Disabling responsive dashboard functionality after it has been enabled is strongly discouraged.

Before you begin

Role required: admin

About this task

On upgrade to New York, all dashboards are responsive. If your instance requires non-responsive dashboard functionality, you can disable responsive dashboards.

When you disable responsive dashboards:

  • Sharing permissions that were added while responsive dashboards were enabled are lost and must be manually re-added to dashboards. Only dashboard owners will be able to see dashboards that were created after responsive dashboards were enabled. On dashboards that existed before responsive dashboards were enabled, dashboard permissions revert to their pre-conversion state.
  • The layouts of dashboards made after responsive dashboards were enabled are lost, and use the default drop zone layout. Dashboards created before responsive dashboards were enabled revert to their pre-conversion layout. Any widgets added or removed while the dashboard was responsive are preserved.
  • The Restrict to roles and Owner fields remains available in the Dashboard Properties form. However, the Restrict to role field does not do anything.


  1. Navigate to System Properties > Dashboard Properties.
  2. Clear Enable responsive dashboard.