Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Preview a Virtual Agent topic

Log in to subscribe to topics and get notified when content changes.

Preview a Virtual Agent topic

Run a Virtual Agent topic in a Preview window to see how a topic works. You can also use the Preview feature as you develop a topic to verify that it runs as expected, before you deploy it to your Virtual Agent clients.

Before you begin

Role required: virtual_agent_admin or admin

Procedure

  1. Navigate to Collaboration > Virtual Agent > Designer, and in the Topics page, click the topic that you want to preview.
  2. In the Topic Properties page, click Preview.
    A Preview window opens and runs your topic. To see details on how each node in the flow is processed, click Show Log in the Preview window. For more information on using the Preview logs, see Debug a Virtual Agent topic.

What to do next

Publish the topic to deploy it to your Virtual Agent clients.
Feedback