Use the intents, entities, and utterances defined in IBM Watson Assistant and apply them as
an NLU model for your Virtual Agent
You can set only one NLU service provider for your
In IBM Watson Assistant:
- In your workspace, define the intents, entities, and utterances for your NLU
- Locate your workspace credentials and copy the workspace
Password, which you must provide when setting
Role required: admin
Activate the Proxy Agent to the IBM Watson Natural Language Understanding
server [com.glide.nlu.ibmwatson.intent.discovery] plugin.
This plugin installs the connection and authentication records that Virtual Agent uses to
interact with IBM Watson Assistant as an
To verify the connection, navigate to
, and open the IBM Watson NLU record.
To set the credentials, navigate to
and open the IBM Watson NLU record.
In the Basic Auth Credentials form, enter the
Password for your IBM Watson Assistant
To enable NLU in your instance, navigate to NLU Settings tab:
and in the
Click Enable NLU in Virtual Agent.
In the NLU service provider dropdown, select
IBM Watson - Script.
IBM Watson Assistant is now the NLU service provider for your