Virtual Agent Designer utilities
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Virtual Agent
You can control interactions within a topic by using utilities in Virtual Agent Designer. These utilities perform various actions such as adding topic blocks (reusable components), running a script, or adding different conversation paths (branches) in a topic. Utilities are represented as nodes in a conversation flow but do not display anything to the user.
The following utilities are available for use within a Virtual Agent topic.