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Create a mobile application using Guided Application Creator

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Create a mobile application using Guided Application Creator

Use the Guided Application Creator in Studio to create, modify, and manage applets for ServiceNow Agent and Now Mobile apps. When you access Studio, you can get started on creating and configuring mobile apps.

Before you begin

Role required: admin

About this task

Studio is a development environment where your application developers can work on custom applications in one centralized location. Much of the configuration for mobile apps in this section take place in Studio (System Applications > Studio). For more information about Studio, see ServiceNow Studio.

Role required: admin


  1. Navigate to System Applications > Studio.
  2. In Studio, click Create Application or select an existing application from the list.
    The application that you create here is a new scoped application which will contain your app. Scoped applications help restrict data and application files to just this one application. For more information on scoped applications, see Application scope.
    You can also access the Guided Application Creator outside Studioby navigating to System Applications > My Company Applications, and then click Create new.
    Studio opens a Guided Application Creator window where you create your application.
  3. (Optional) If you are launching Guided Application Creator for the first time, click Let's get started on the welcome screen.
  4. Follow the steps on the screen to create a name, description, and logo for your application, and then click Create.
  5. (Optional) In the Roles field, select the roles to associate with your app.
    Users with the selected roles can access your application. If you have selected no roles, users with any role will have access to the application.
  6. (Optional) Click Create new role to create a new role to associate to the application.
  7. Click Continue when you are finished defining roles for your application.
  8. Select Mobile as the format for this application, and then click Continue.
  9. Select or create tables that you want to use in your mobile app.
    The Guided Application Creator can create list applets for these tables. If you create new applets later, you can will not be limited to the tables you select here.
  10. Click Done with Tables when you are finished adding tables to your application.
  11. Click the Start button to create applets for your selected tables using the Guided Application Creator.
    If you do not want to create applets at this point, you can click X in the upper right corner of the window to close the Guided Application Creator and return to Studio.
  12. Fill in the fields in the Guided Application Creator form as needed:
    Table 1. Guided App Creator Form
    Field Description
    Name Name for the app. The applet launcher created in this process will use this name.
    Description Description for the app.
    Tables Tables for which Guided Application Creator will create applets.
    Roles Roles for your applets. Users with the selected roles can access the created applets.
  13. Click Create.
    The Guided Application Creator will create a list and form for each of the selected table, including New, Edit, and Delete functions for each table.
  14. Click the Done with apps button, and then the Done button to return to Studio


You now have a new application that you can access in Studio.

What to do next

Create apps to add functionality to your mobile app using Guided Application Creator, or close Guided Application Creator and create apps using Studio.