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    Home New York Mobile Configuration and Navigation Mobile configuration and navigation ServiceNow mobile app configuration Mobile geolocation tracking configuration

    Mobile geolocation tracking configuration

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    Mobile geolocation tracking configuration

    As an administrator, you can activate geolocation tracking for your ServiceNow® ServiceNow Agent app users by installing the Geolocation plugin (com.snc.geolocation). Complete other geolocation tracking tasks to finalize the configuration.

    When you activate the Geolocation plugin, the system automatically adds the Geolocation tracked check box to the User form.

    Once this permission is granted, users are prompted to enable location tracking on their device the first time they access it.

    To complete the remaining geolocation tracking configuration tasks, see Geolocation

    Note: Cabrillo JS geolocation methods are not supported in mobile.
    Related tasks
    • Track your location from your mobile device

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      Mobile geolocation tracking configuration

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Mobile geolocation tracking configuration

      As an administrator, you can activate geolocation tracking for your ServiceNow® ServiceNow Agent app users by installing the Geolocation plugin (com.snc.geolocation). Complete other geolocation tracking tasks to finalize the configuration.

      When you activate the Geolocation plugin, the system automatically adds the Geolocation tracked check box to the User form.

      Once this permission is granted, users are prompted to enable location tracking on their device the first time they access it.

      To complete the remaining geolocation tracking configuration tasks, see Geolocation

      Note: Cabrillo JS geolocation methods are not supported in mobile.
      Related tasks
      • Track your location from your mobile device

      Tags:

      Feedback

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