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Use the Now Mobile app

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Use the Now Mobile app

Submit incidents and requests, manage your laptops and phones, and access company resources anywhere using the Now Mobile app.

Watch this six minute video to learn how to get started with the Now Mobile app.

Overview of the Now Mobile UI elements.

Note: Some functionality may vary depending on your company's configuration.

Home tab

Log in to the app to view your home page. Tap different items to see more information.

My Tasks
See if you have anything on your to-do list. For example, approve an item or finish an onboarding task.
My Requests
Track the status of your requests and update request details. You can ask for an update here if one of your requests is taking longer than you expect.
Popular Services
See which items other people have viewed and ordered.
Popular Articles
See which articles have helped your coworkers.

Services tab

View things you've ordered and things you own.

My Requests
Track the status of your requests and update request details. You can ask for an update here if one of your requests is taking longer than you expect.
My Locker
View the company items that you own, such as your laptop or phone. Go here to report an issue if one of your company items isn't working properly.

Information tab

Search for or browse company articles. Go here to look for a solution to a problem or to learn company information.

Notifications tab

Enable or disable notifications here. Go here to view all of your notifications in one place.

Siri shortcuts

If you're an iOS user, you can use Siri to open some pages in the app. These Siri shortcuts are available:

  • Open a chat window.
  • Browse items and services.
  • Open your tasks.
  • Open your requests.
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