Activate the Business Stakeholder plugin (com.snc.business_stakeholder) if you have an admin role. This plugin installs the Business Stakeholder role. Users with this role can view and approve records at all ITSM product levels.

1. Navigate to System Applications > All Available Applications > All.

   A banner notifies you that you are in the All Applications page, which contains plugins and ServiceNow Store applications.

   Note:

   To redirect to the legacy list view for plugins, click the link.

   

2. Find the plugin using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.

3. Activate the plugin.

   You can activate the plugin directly from the All Applications page or you can view more details about the plugin before you activate it.

   • If you are certain that you have the correct plugin, click Install, and when you see the dialog box, click Activate.

     

   • To view plugin details before activation:
     1. Click the plugin name.
     2. On the form, click the Activate/Update related link.
     3. In the dialog box, review the dependent plugins.

        If your plugin requires dependent plugins, they are activated automatically when you activate your plugin if they are not active already.

     4. If demo data is available and you want to install it, click Load demo data.

        Some plugins include demo data, which are sample records that demonstrate plugin features for common use cases. Load demo data when you first activate the plugin on a development or test instance. You can always load demo data later by clicking Load demo data only on the plugin form.

     5. Click Activate.