Contents IT Service Management Previous Topic Next Topic Create an order guide variable Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Create an order guide variable You can create variables within an order guide. To create or edit order guide variables, open an order guide, then select an entry from the Variables related list. Service catalog variables within order guides define the questions and potential answers presented to the customer while ordering. This information is used by order guide rules. Variables can also be cascaded, which passes the variable values along to individual ordered items. Pricing is not supported for an order guide variable, even when you define the pricing for the variable though a variable set, and associate the variable set to the order guide. Create an item variable assignmentCreate an item variable assignment that enables the catalog admin set up a default value mechanism in the order guide context so that the user can focus only on required values.Cascade an order guide variableCascading enables values entered for variables in the initial order form to be passed to the equivalent variables in the ordered catalog items. On this page Send Feedback Previous Topic Next Topic
Create an order guide variable You can create variables within an order guide. To create or edit order guide variables, open an order guide, then select an entry from the Variables related list. Service catalog variables within order guides define the questions and potential answers presented to the customer while ordering. This information is used by order guide rules. Variables can also be cascaded, which passes the variable values along to individual ordered items. Pricing is not supported for an order guide variable, even when you define the pricing for the variable though a variable set, and associate the variable set to the order guide. Create an item variable assignmentCreate an item variable assignment that enables the catalog admin set up a default value mechanism in the order guide context so that the user can focus only on required values.Cascade an order guide variableCascading enables values entered for variables in the initial order form to be passed to the equivalent variables in the ordered catalog items.
Create an order guide variable You can create variables within an order guide. To create or edit order guide variables, open an order guide, then select an entry from the Variables related list. Service catalog variables within order guides define the questions and potential answers presented to the customer while ordering. This information is used by order guide rules. Variables can also be cascaded, which passes the variable values along to individual ordered items. Pricing is not supported for an order guide variable, even when you define the pricing for the variable though a variable set, and associate the variable set to the order guide. Create an item variable assignmentCreate an item variable assignment that enables the catalog admin set up a default value mechanism in the order guide context so that the user can focus only on required values.Cascade an order guide variableCascading enables values entered for variables in the initial order form to be passed to the equivalent variables in the ordered catalog items.