The Summary tab provides a unified view of information in the form of a card layout. The information on impacted services, affected CIs, active outages, locations that are impacted, and child incidents helps to keep you informed about related records associated with an incident.

You can add, create, or edit each of the components. You can also view, post, or filter the latest activity on the major incident.

The section also provides a quantitative summary of the active and completed tasks, as well as users or groups who are involved in resolving the major incident. The communication tasks are sorted in ascending order based on the order value.