Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Communication channel definition

Log in to subscribe to topics and get notified when content changes.

Communication channel definition

You can define a communication channel for each communication task. The communication channel determines which mode of communication to use for the task when a plan is attached to an incident. The modes of communication available are: email, SMS, conference, and Slack.

For information on how to create a communication channel definition, refer to Create communication channel definition .

Feedback