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    • IT Service Management
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    Home New York IT Service Management IT Service Management Asset Management Contract Management

    Contract Management

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    Contract Management

    Manage and track contracts with the ServiceNow® Contract Management application.

    A contract is a binding agreement between two parties. In the ServiceNow platform, contracts contain detailed information such as the following:
    • Contract number
    • Contract start and end dates
    • Active status
    • Terms and conditions statements
    • Documents
    • Renewal information
    • Financial terms
    Contract Management is active by default. If the Cost Management plugin is activated, the Contract Management application integrates with the Cost Management plugin to associate contracts with costs and determine the total cost of ownership. You can track recurring expenses with expense lines. An administrator can activate the Cost Management plugin.

    If you are using the Software Asset Management plugin, use the Software Licenses option.

    • Use the Contract Management Overview module

      You can view information about your contract status in the Contract Management Overview module. It displays various contract management reports.

    • Components installed with Contract Management

      Several types of components are installed with Contract Management.

    • Contract Management use

      Users with the contract_manager role can use the Contract Management application to create various types of contracts, such as leases, warranties, maintenance, and service.

    • Condition check definitions

      Condition check definitions enable you to define logical conditions that indicate when to change a specific field value in a record.

    • Domain separation and Contract Management

      This is an overview of domain separation and Contract Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

    Related tasks
    • Create a new expense line
    Related concepts
    • Terms and conditions
    Related topics
    • Software Asset Management

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      Contract Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Contract Management

      Manage and track contracts with the ServiceNow® Contract Management application.

      A contract is a binding agreement between two parties. In the ServiceNow platform, contracts contain detailed information such as the following:
      • Contract number
      • Contract start and end dates
      • Active status
      • Terms and conditions statements
      • Documents
      • Renewal information
      • Financial terms
      Contract Management is active by default. If the Cost Management plugin is activated, the Contract Management application integrates with the Cost Management plugin to associate contracts with costs and determine the total cost of ownership. You can track recurring expenses with expense lines. An administrator can activate the Cost Management plugin.

      If you are using the Software Asset Management plugin, use the Software Licenses option.

      • Use the Contract Management Overview module

        You can view information about your contract status in the Contract Management Overview module. It displays various contract management reports.

      • Components installed with Contract Management

        Several types of components are installed with Contract Management.

      • Contract Management use

        Users with the contract_manager role can use the Contract Management application to create various types of contracts, such as leases, warranties, maintenance, and service.

      • Condition check definitions

        Condition check definitions enable you to define logical conditions that indicate when to change a specific field value in a record.

      • Domain separation and Contract Management

        This is an overview of domain separation and Contract Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

      Related tasks
      • Create a new expense line
      Related concepts
      • Terms and conditions
      Related topics
      • Software Asset Management

      Tags:

      Feedback

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