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    Home New York IT Operations Management IT Operations Management ITOM Health Operational Intelligence Anomaly alerts

    Anomaly alerts

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    Anomaly alerts

    Anomaly alerts indicate deviation from projected metric values for monitored CIs. Anomaly alerts are separate from the regular IT alerts, and are not displayed in the Alert Console. You can define an anomaly alert promotion rule to generate an IT alert that is based on anomaly alerts.

    Before you begin

    Role required: evt_mgmt_user

    About this task

    The statistical model is used to calculate standard deviations, upper and lower bounds, and statistical outliers which are then used to detect anomalies. An anomaly is when metric values are out of the projected values according to the statistical model. The system monitors the frequency and persistence of statistical outliers across time to compute a score between 0-10 that indicates how abnormal a deviation is.

    Operational Intelligence constantly generates anomaly alerts whenever the anomaly score is above zero. If there is a score that is above four and which has changed from the previous score, then it is sent to the instance. On the instance, the entire sequence of anomaly scores over time can then be displayed in the Insights Explorer.

    You can view a list of anomaly alerts as described below. For summaries and reports, you can view the Anomaly Map and the Anomaly Alert Dashboard.

    Procedure

    1. Navigate to Operational Intelligence > View Metric & Anomalies > Anomaly Alerts.
    2. In the Alerts Anomalies list view, double-click an alert that you want to view.
      Information about an anomaly alert includes details such as the metric value, promotion parameter, and upper and lower bounds. Description includes details about why the anomaly alert was generated, and other details such as the metric name and the anomaly score.

    What to do next

    • You can create an alert promotion rule to generate regular IT alerts that are based on anomaly alerts.

    • Right-click an alert, and then click View Metrics to open the integrated Insights Explorer and Dependency Views map for the CI associated with the alert.

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      Anomaly alerts

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Anomaly alerts

      Anomaly alerts indicate deviation from projected metric values for monitored CIs. Anomaly alerts are separate from the regular IT alerts, and are not displayed in the Alert Console. You can define an anomaly alert promotion rule to generate an IT alert that is based on anomaly alerts.

      Before you begin

      Role required: evt_mgmt_user

      About this task

      The statistical model is used to calculate standard deviations, upper and lower bounds, and statistical outliers which are then used to detect anomalies. An anomaly is when metric values are out of the projected values according to the statistical model. The system monitors the frequency and persistence of statistical outliers across time to compute a score between 0-10 that indicates how abnormal a deviation is.

      Operational Intelligence constantly generates anomaly alerts whenever the anomaly score is above zero. If there is a score that is above four and which has changed from the previous score, then it is sent to the instance. On the instance, the entire sequence of anomaly scores over time can then be displayed in the Insights Explorer.

      You can view a list of anomaly alerts as described below. For summaries and reports, you can view the Anomaly Map and the Anomaly Alert Dashboard.

      Procedure

      1. Navigate to Operational Intelligence > View Metric & Anomalies > Anomaly Alerts.
      2. In the Alerts Anomalies list view, double-click an alert that you want to view.
        Information about an anomaly alert includes details such as the metric value, promotion parameter, and upper and lower bounds. Description includes details about why the anomaly alert was generated, and other details such as the metric name and the anomaly score.

      What to do next

      • You can create an alert promotion rule to generate regular IT alerts that are based on anomaly alerts.

      • Right-click an alert, and then click View Metrics to open the integrated Insights Explorer and Dependency Views map for the CI associated with the alert.

      Tags:

      Feedback

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