This is an overview of domain separation and Event Management. Domain
separation enables you to separate data, processes, and administrative tasks into logical
groupings called domains. You can then control several aspects of this separation, including
which users can see and access data.
Support: Level 1
Domain separation is
supported in this application. Not all ServiceNow applications support domain
separation; some include limitations on the data and administrative settings that can be
domain separated. To learn more, see Application support for domain
How domain separation works in Event Management
When domains are separated in Event Management, users can
only see and manage alerts and events in their own (tenant) domain.
A domain column is present for Event Management tables
that are provided in the base system. The column displays the name of the domain
to which the event or alert belongs.
For information about domain separation limitations in
Event Management, see Configure Event Management domain separation.
If the domain column does not display in the list, click (Update Personalized List) and add the required column. In
addition, you can add a column that displays the domain path.