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    Home New York HR Service Delivery HR Service Delivery Mobile Onboarding app

    Mobile Onboarding app

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    Mobile Onboarding app

    Enable your new hires to complete onboarding to-dos, ask questions, and view relevant content using the new Mobile Onboarding app.

    The following video provides an overview of the Mobile Onboarding app.

    Complete onboarding to-dos

    Complete your onboarding to-dos New hires can complete their onboarding to-dos from anywhere, such as taking their employee badge photo, signing electronic documents, and setting up direct deposit.

    Ask questions

    New hires can ask questions related to onboarding. The question appears as a comment in the associated lifecycle event case. The agent working on the case can reply to the new hire using the comments section in the case form. Ask questions related to onboarding.

    View relevant content

    Media section for Welcome to ServiceNow (Before Joining) New hires can view relevant content at different stages of the onboarding process. For example, new hires can learn more about their upcoming orientation or have the option to download the Now Mobile app after onboarding is complete. You can configure the different media sections to personalize them to your organization.

    Activation information

    Mobile Onboarding is automatically activated when you activate Enterprise Onboarding and Transitions. If it is not activated, you can manually activate Mobile Onboarding.

    • Activate Mobile Onboarding

      You can activate the Human Resources Scoped App: Mobile Employee Onboarding (com.sn_hr_onboarding) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

    • Administer Mobile Onboarding

      You must select a lifecycle event to use with the Mobile Onboarding app. When an onboarding case for that event type is created, the new hire can use the app to complete their onboarding to-dos. You can also configure the media sections to provide relevant content to new hires at different stages of the onboarding process.

    • Use Mobile Onboarding

      New hires can use the Mobile Onboarding app to complete their to-dos, ask questions related to onboarding, and enable or disable their notifications.

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    Release version
    Choose your release version

      Mobile Onboarding app

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Mobile Onboarding app

      Enable your new hires to complete onboarding to-dos, ask questions, and view relevant content using the new Mobile Onboarding app.

      The following video provides an overview of the Mobile Onboarding app.

      Complete onboarding to-dos

      Complete your onboarding to-dos New hires can complete their onboarding to-dos from anywhere, such as taking their employee badge photo, signing electronic documents, and setting up direct deposit.

      Ask questions

      New hires can ask questions related to onboarding. The question appears as a comment in the associated lifecycle event case. The agent working on the case can reply to the new hire using the comments section in the case form. Ask questions related to onboarding.

      View relevant content

      Media section for Welcome to ServiceNow (Before Joining) New hires can view relevant content at different stages of the onboarding process. For example, new hires can learn more about their upcoming orientation or have the option to download the Now Mobile app after onboarding is complete. You can configure the different media sections to personalize them to your organization.

      Activation information

      Mobile Onboarding is automatically activated when you activate Enterprise Onboarding and Transitions. If it is not activated, you can manually activate Mobile Onboarding.

      • Activate Mobile Onboarding

        You can activate the Human Resources Scoped App: Mobile Employee Onboarding (com.sn_hr_onboarding) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

      • Administer Mobile Onboarding

        You must select a lifecycle event to use with the Mobile Onboarding app. When an onboarding case for that event type is created, the new hire can use the app to complete their onboarding to-dos. You can also configure the media sections to provide relevant content to new hires at different stages of the onboarding process.

      • Use Mobile Onboarding

        New hires can use the Mobile Onboarding app to complete their to-dos, ask questions related to onboarding, and enable or disable their notifications.

      Tags:

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