Contents Governance, Risk, and Compliance (GRC) Previous Topic Next Topic Mobile experience for GRC Risk Management Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Mobile experience for GRC Risk Management As a risk manager, use your Android or iOS mobile device to manage your work. Request apps on the Store Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, refer to the ServiceNow Store version history release notes. Overview As a user with the Now Platform® risk manager (sn_risk.manager) role, manage your tasks, assignments, requests, approvals, and other follow-up actions all from your mobile device. Receive timely notifications for current alerts, as well as risk and compliance status for all your critical assets, vendors, and impacted essential business services. With the GRC Mobile application, you can perform the following Risk Management activities without being tied to the desktop: Approve or reject pending tasks that are assigned to you with the Risk Acceptance Tasks applet. Assign unassigned tasks to your team with the Indicator Tasks, Issues, and Remediation Tasks applets. Manage and reassign your team's overdue tasks with the Assessments and overdue Issues applets. The following figure illustrates how you log in to your Now Platform instance from your mobile device and the landing screen that is displayed after you log in. For step-by-step instructions about how to set up your Now Platform instance and install the GRC Mobile application, see Set up checklist for the GRC Mobile application. For instructions about how to log in, see Log in to the GRC Mobile application. Applications Applications are the ServiceNow® software components such as Policy and Compliance Management, Risk Management, and Audit Management that provide specific features and functionalities within your Now Platform instance. After you install these core applications and the GRC Mobile app on your Now Platform instance, these applications are displayed as icons on the bottom of your Android or iOS mobile device after you log in. Folders Each ServiceNow® mobile application contains folders that separate the applets by categories. In the preceding image, Pending Approvals, Team's Unassigned Work, and Team's Overdue Work are the folders of the Risk Mobile app. Applets Applets are the different options within the application. In the preceding image, the icons under the Pending Approvals, Team's Unassigned Work, and Team's Overdue Work sections are the available applets for the Risk Mobile app. Set up checklist for the GRC Mobile applicationThe following checklist includes the set up tasks that you are required to complete in your Now Platform® instance and on your mobile device. Complete these set up tasks prior to using the GRC Mobile application to view the Risk Management application on your mobile device.Log in to the GRC Mobile applicationOpen the GRC Mobile application and add a Now Platform® instance with Risk Management to your mobile device.Process pending Risk acceptance tasks with the GRC Mobile applicationProcess pending approval requests for Risk Management acceptance tasks that are submitted to you.Assign Risk Management indicator tasks with the GRC Mobile applicationAssign unassigned indicator tasks to a member of your assignment group. An indicator task is related to a Risk record that is assigned to your compliance group.Assign Risk Management issues with the GRC Mobile applicationAssign unassigned issues to a member of your assignment group. Navigate through the record to view more details about the Risk Statement, the Risk record, and Remediation Tasks associated with an issue.Assign Risk Management remediation tasks with the GRC Mobile applicationAssign an unassigned remediation task to a user of your group. Edit the fields including the Extend by days field. Navigate through the record to view more details about the Risk Statement, the Risk record, and the Issues associated with a Remediation Task.Reassign overdue Risk Management assessments with the GRC Mobile applicationReassign overdue risk assessments to another member of your assignment group.Reassign overdue Risk Management issues with the GRC Mobile applicationReassign overdue Risk Management issues that are assigned to your assignment group. Filter records with the GRC Mobile applicationSet additional filters to limit the number of records that are displayed on a screen. Filtering records in the mobile app works like filtering with a condition builder on the Now Platform. On this page Send Feedback Previous Topic Next Topic
Mobile experience for GRC Risk Management As a risk manager, use your Android or iOS mobile device to manage your work. Request apps on the Store Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, refer to the ServiceNow Store version history release notes. Overview As a user with the Now Platform® risk manager (sn_risk.manager) role, manage your tasks, assignments, requests, approvals, and other follow-up actions all from your mobile device. Receive timely notifications for current alerts, as well as risk and compliance status for all your critical assets, vendors, and impacted essential business services. With the GRC Mobile application, you can perform the following Risk Management activities without being tied to the desktop: Approve or reject pending tasks that are assigned to you with the Risk Acceptance Tasks applet. Assign unassigned tasks to your team with the Indicator Tasks, Issues, and Remediation Tasks applets. Manage and reassign your team's overdue tasks with the Assessments and overdue Issues applets. The following figure illustrates how you log in to your Now Platform instance from your mobile device and the landing screen that is displayed after you log in. For step-by-step instructions about how to set up your Now Platform instance and install the GRC Mobile application, see Set up checklist for the GRC Mobile application. For instructions about how to log in, see Log in to the GRC Mobile application. Applications Applications are the ServiceNow® software components such as Policy and Compliance Management, Risk Management, and Audit Management that provide specific features and functionalities within your Now Platform instance. After you install these core applications and the GRC Mobile app on your Now Platform instance, these applications are displayed as icons on the bottom of your Android or iOS mobile device after you log in. Folders Each ServiceNow® mobile application contains folders that separate the applets by categories. In the preceding image, Pending Approvals, Team's Unassigned Work, and Team's Overdue Work are the folders of the Risk Mobile app. Applets Applets are the different options within the application. In the preceding image, the icons under the Pending Approvals, Team's Unassigned Work, and Team's Overdue Work sections are the available applets for the Risk Mobile app. Set up checklist for the GRC Mobile applicationThe following checklist includes the set up tasks that you are required to complete in your Now Platform® instance and on your mobile device. Complete these set up tasks prior to using the GRC Mobile application to view the Risk Management application on your mobile device.Log in to the GRC Mobile applicationOpen the GRC Mobile application and add a Now Platform® instance with Risk Management to your mobile device.Process pending Risk acceptance tasks with the GRC Mobile applicationProcess pending approval requests for Risk Management acceptance tasks that are submitted to you.Assign Risk Management indicator tasks with the GRC Mobile applicationAssign unassigned indicator tasks to a member of your assignment group. An indicator task is related to a Risk record that is assigned to your compliance group.Assign Risk Management issues with the GRC Mobile applicationAssign unassigned issues to a member of your assignment group. Navigate through the record to view more details about the Risk Statement, the Risk record, and Remediation Tasks associated with an issue.Assign Risk Management remediation tasks with the GRC Mobile applicationAssign an unassigned remediation task to a user of your group. Edit the fields including the Extend by days field. Navigate through the record to view more details about the Risk Statement, the Risk record, and the Issues associated with a Remediation Task.Reassign overdue Risk Management assessments with the GRC Mobile applicationReassign overdue risk assessments to another member of your assignment group.Reassign overdue Risk Management issues with the GRC Mobile applicationReassign overdue Risk Management issues that are assigned to your assignment group. Filter records with the GRC Mobile applicationSet additional filters to limit the number of records that are displayed on a screen. Filtering records in the mobile app works like filtering with a condition builder on the Now Platform.
Mobile experience for GRC Risk Management As a risk manager, use your Android or iOS mobile device to manage your work. Request apps on the Store Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, refer to the ServiceNow Store version history release notes. Overview As a user with the Now Platform® risk manager (sn_risk.manager) role, manage your tasks, assignments, requests, approvals, and other follow-up actions all from your mobile device. Receive timely notifications for current alerts, as well as risk and compliance status for all your critical assets, vendors, and impacted essential business services. With the GRC Mobile application, you can perform the following Risk Management activities without being tied to the desktop: Approve or reject pending tasks that are assigned to you with the Risk Acceptance Tasks applet. Assign unassigned tasks to your team with the Indicator Tasks, Issues, and Remediation Tasks applets. Manage and reassign your team's overdue tasks with the Assessments and overdue Issues applets. The following figure illustrates how you log in to your Now Platform instance from your mobile device and the landing screen that is displayed after you log in. For step-by-step instructions about how to set up your Now Platform instance and install the GRC Mobile application, see Set up checklist for the GRC Mobile application. For instructions about how to log in, see Log in to the GRC Mobile application. Applications Applications are the ServiceNow® software components such as Policy and Compliance Management, Risk Management, and Audit Management that provide specific features and functionalities within your Now Platform instance. After you install these core applications and the GRC Mobile app on your Now Platform instance, these applications are displayed as icons on the bottom of your Android or iOS mobile device after you log in. Folders Each ServiceNow® mobile application contains folders that separate the applets by categories. In the preceding image, Pending Approvals, Team's Unassigned Work, and Team's Overdue Work are the folders of the Risk Mobile app. Applets Applets are the different options within the application. In the preceding image, the icons under the Pending Approvals, Team's Unassigned Work, and Team's Overdue Work sections are the available applets for the Risk Mobile app. Set up checklist for the GRC Mobile applicationThe following checklist includes the set up tasks that you are required to complete in your Now Platform® instance and on your mobile device. Complete these set up tasks prior to using the GRC Mobile application to view the Risk Management application on your mobile device.Log in to the GRC Mobile applicationOpen the GRC Mobile application and add a Now Platform® instance with Risk Management to your mobile device.Process pending Risk acceptance tasks with the GRC Mobile applicationProcess pending approval requests for Risk Management acceptance tasks that are submitted to you.Assign Risk Management indicator tasks with the GRC Mobile applicationAssign unassigned indicator tasks to a member of your assignment group. An indicator task is related to a Risk record that is assigned to your compliance group.Assign Risk Management issues with the GRC Mobile applicationAssign unassigned issues to a member of your assignment group. Navigate through the record to view more details about the Risk Statement, the Risk record, and Remediation Tasks associated with an issue.Assign Risk Management remediation tasks with the GRC Mobile applicationAssign an unassigned remediation task to a user of your group. Edit the fields including the Extend by days field. Navigate through the record to view more details about the Risk Statement, the Risk record, and the Issues associated with a Remediation Task.Reassign overdue Risk Management assessments with the GRC Mobile applicationReassign overdue risk assessments to another member of your assignment group.Reassign overdue Risk Management issues with the GRC Mobile applicationReassign overdue Risk Management issues that are assigned to your assignment group. Filter records with the GRC Mobile applicationSet additional filters to limit the number of records that are displayed on a screen. Filtering records in the mobile app works like filtering with a condition builder on the Now Platform.
