Mobile experience for GRC Policy and Compliance

Request apps on the Store

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, refer to the ServiceNow Store version history release notes.

Overview

As a user with the Now Platform® compliance manager (sn_compliance.manager) role, manage your work without being tied to the desktop. Receive timely notifications for current alerts, as well as risk and compliance status for your critical assets, vendors, and impacted essential business services all on your mobile device.

With the GRC Mobile application, you can perform the following Policy and Compliance Management activities without being tied to the desktop:

• Approve or reject pending Policies and Policy Exception requests that are assigned to you.
• Assign unassigned tasks and issues to your team with the Indicator Tasks, Issues, and Remediation Tasks applets.
• Manage and reassign your team's overdue tasks with the Attestations and overdue Issues applets.

The following figure illustrates how you log in to your Now Platform instance from your mobile device and the landing screen that is displayed after you log in.

For step-by-step instructions about how to set up your Now Platform instance and install the GRC Mobile application, see Set up checklist for the GRC Mobile application. For instructions about how to log in, see Log in to the GRC Mobile application.

Applications

Applications are the ServiceNow® software components such as Policy and Compliance Management, Risk Management, and Audit Management that provide specific features and functionalities within your Now Platform instance. After you install these core applications and the GRC Mobile app on your Now Platform instance, these applications are displayed as icons on the bottom of your Android or iOS mobile device after you log in.

Folders

Each ServiceNow® mobile application contains folders that separate the applets by categories. In the preceding image, Pending Approvals, Team's Unassigned Work, and Team's Overdue Work are the folders of the Policy and Compliance Mobile app.

Applets

Applets are the different options within the application. In the preceding image, the icons under Pending Approvals, Team's Unassigned Work, and Team's Overdue Work are the available applets for the Policy and Compliance Mobile app.