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Office 365 and Adobe Cloud License Management integration

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Office 365 and Adobe Cloud License Management integration

Set up subscription profiles to compare Office 365 and Adobe subscriptions with software installations for compliance.

Software subscription integration with Software Asset Management includes profiles available for Microsoft Office 365 and Adobe Cloud License Management.

Adobe User Management API is used for integration with Adobe Creative, Experience, and Document Cloud for normalization and reconciliation. Discovery sources include ServiceNow Discovery, Microsoft SCCM, and other third party discovery sources that can integrate as a data source in the ServiceNow CMDB.

These Microsoft Office 365 and Adobe software products are automatically recognized as subscription software: Office 365, Project Online, Visio Pro for Office 365, Exchange Online, SharePoint Online, Skype for Business Online, OneDrive Online, Yammer, Secure Productive Enterprise, Enterprise Mobility + Security, Microsoft Dynamics 365 Services, and Bing Maps.

Content related to software subscriptions is accessed from the SaaS License application menu.
  • Office 365 & Adobe Cloud shows the Office 365 and Adobe Cloud dashboard.
  • Software Models lists software model records for subscription products.
  • All User Subscriptions lists all subscription records for subscription products (also accessible through the Software Asset > Discovery > Software Subscriptions navigation menu).
  • Create New Profile creates a new Adobe or Office 365 subscription profile.
  • All Integration Profiles lists Adobe and Microsoft Office subscription profile records.

A scheduled job to obtain subscription information from Software Asset Management runs once a week.

For Office 365 and Adobe Cloud License Management subscription compliance reporting on the Office 365 & Adobe Cloud dashboard, set up Office 365 and Adobe Cloud License Management with Software Asset Management.
Note: The add-on Office 365 content pack (com.snc.samp.microsoft) plugin must be installed to view Office 365 compliance reporting on the Office 365 & Adobe Cloud dashboard.

The add-on Adobe content pack (com.snc.samp.adobe) plugin must be installed to view Adobe compliance reporting on the Office 365 & Adobe Cloud dashboard.

Adobe reporting

These Adobe reports can be accessed by navigating to Reports > View/Run and searching all reports for Adobe.
  • Adobe Cloud Users without Installations
  • Underused Adobe Cloud Installations

Software Subscriptions form

Field Description
Display name Combination of publisher, product, version, and edition.
Publisher Publisher of the product.
Product Product name.
Version Version of the product.
Edition Edition of the product.
Software model Software model for the product.
Note: When software subscriptions are imported, if a software model for the version and edition of the product does not exist, it is created.
User Name of the user of the software.
User principal name Email address of the user.
Last activity Date the software was last used.

The Computers related list contains the list of devices for the subscription.

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