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Download the MID Server files

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Download the MID Server files

Your ServiceNow instance downloads the MID Server installer package from install.service-now.com and makes it available to the MID Server host for installation.

Before you begin

Role required: admin

About this task

If you have a self-hosted ServiceNow environment that blocks access to the install.service-now.com download site, you must import the MID Server installer package into your network manually and then transfer it to your MID Server host machine. For instructions, see KB0760123 in the Self-Hosted knowledge base.

Note: Download the MID Server first and then enable Discovery, Orchestration, or any integration that requires the use of the MID Server.

Procedure

  1. On the ServiceNow instance, navigate to Mid Server > Downloads.
  2. Select and download the MID Server for the appropriate operating system.
    For the best performance, install the 64-bit MID Server for your operating system.
    Note: ServiceNow will discontinue support for 32 bit MID Servers in a future release.
    Figure 1. MID Server downloads
    MID Server downloads
  3. Save the download file to a temporary file on the local drive.
  4. Move the file into the designated MID Server folder you create for your operating system and run the installer from that location.

What to do next

Install the MID Server on the host computer.
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