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MID Server installation

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MID Server installation

The installation of the MID Server requires you to satisfy certain connection prerequisites and create a MID Server user before you download and install the MID Server on a host machine. All MID Servers must be validated before they can be used.

Using guided setup to implement a MID Server

MID Server guided setup provides a sequence of tasks that help you configure a MID Server on your ServiceNow instance. To open MID Server guided setup, navigate to Guided Setup > ITOM Guided Setup. For more information about using the guided setup interface, see Using guided setup.

MID Server installation and setup process

To install and configure a MID Server, perform these tasks in the order shown here:
  1. Configure communication between the MID Server and the instance on the appropriate port and enable the required web services. See Configure MID Server network connectivity for details.
  2. Create the MID Server user and grant that user the mid_server role.
  3. Download the installer file for the host machine.
  4. Install the MID Server on a Linux or Windows host.
  5. Test the MID Server connection to the instance.
  6. Validate the MID Server to ensure that it is trusted to access credentials used by the instance for automations.
  7. Configure MID Server parameters, which control various aspects of MID Server functionality, including proxy servers, debugging, and upgrade.