Contents Now Platform Capabilities Previous Topic Next Topic Configure knowledge bases for a portal Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Configure knowledge bases for a portal Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. Before you beginRole required: admin Procedure Navigate to Service Portal > Portals. Select the portal for which you want to enable search for the desired knowledge bases. In the Knowledge Bases related list, click Edit. On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column. Click Save. Related tasksCreate a knowledge base On this page Send Feedback Previous Topic Next Topic
Configure knowledge bases for a portal Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. Before you beginRole required: admin Procedure Navigate to Service Portal > Portals. Select the portal for which you want to enable search for the desired knowledge bases. In the Knowledge Bases related list, click Edit. On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column. Click Save. Related tasksCreate a knowledge base
Configure knowledge bases for a portal Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal. Before you beginRole required: admin Procedure Navigate to Service Portal > Portals. Select the portal for which you want to enable search for the desired knowledge bases. In the Knowledge Bases related list, click Edit. On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column. Click Save. Related tasksCreate a knowledge base
