Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.

Configure knowledge bases for a portal

Log in to subscribe to topics and get notified when content changes.

Configure knowledge bases for a portal

Select which knowledge bases are displayed in a portal to view the associated knowledge articles. If no knowledge bases are configured, users can view articles from all knowledge bases in the portal.

Before you begin

Role required: admin


  1. Navigate to Service Portal > Portals.
  2. Select the portal for which you want to enable search for the desired knowledge bases.
  3. In the Knowledge Bases related list, click Edit.
  4. On the Edit Members form, move the desired knowledge bases from the available items in the Collection column to the Knowledge Bases List column.
  5. Click Save.