This is an overview of domain separation as it pertains to the relations formatter and
the CI relationship editor. Domain
separation enables you to separate data, processes, and administrative tasks into logical
groupings called domains. You can then control several aspects of this separation, including
which users can see and access data.
Domain separation is
supported in this application. Not all ServiceNow applications support domain
separation; some include limitations on the data and administrative settings that can be
domain separated. To learn more, see Application support for domain
How domain separation works in the relations formatter and relationship editor
- Relations formatter
The relations formatter is domain-separation supported. The relations formatter is used to
display CMDB relationships in the UI in different views. Since the CI Relationship
(cmdb_rel_ci) table is not domain separated, relationships are visible in the relations
formatter only if both parent and child CIs (cmdb) are visible in the domain.
Relationship Type (cmdb_rel_type) table is not domain separated. Therefore, in the relations
formatter, all the relationship types are available to be selected as a filter.
default domain separation is supported in the relations formatter.
- Relationship editor
The relationship editor is domain-separation
supported. You can use the relationship editor to add new relationships or delete existing
relationships for the current CI.
- The CI relationship editor displays a list of CIs to add or remove from relationships.
Since they are domain separated, the CI list view in the relationship editor displays the
CIs that are visible to the current domain.
- The CI relationship editor displays a list of relationships to add or remove. Since the
CI Relationship [cmdb_rel_ci] table is not domain separated, the relationships list view
displays all the relationships of the current CI.
The Suggested Relationship (cmdb_rel_type_suggest) table is not domain separated, which means
that all the suggested relationship types in the relationship editor are visible for all
By default domain separation is supported in the relationship editor.