This is an overview of domain separation and the Service Portal. Domain
separation enables you to separate data, processes, and administrative tasks into logical
groupings called domains. You can then control several aspects of this separation, including
which users can see and access data.
Overview
Support: Data only
Domain separation provides complete data isolation for domain-specific users. Domain separation in this
application is supported at the Data only level, meaning it
supports the data security model of separating visibility of data from one domain to
another. To learn more, see Application support for domain
separation.
How domain separation works in Service Portal
Elements of the Service Portal platform such as settings, portals, pages and widgets cannot be
domain-separated. However, the data within widgets does display, based on domain. Separate
portals with different URLs can be created to provide different experiences for different
domains.