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Contextual Search widget

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Contextual Search widget

Contextual Search is an embedded widget that can be added to a record producer.

By default, the widget is included in the Create Incident record producer form to display items based on keywords entered in the description. These items can be knowledge articles, service catalog items, and social Q&A records. These search results appear as the user types the information.

Figure 1. Contextual Search widget
Contextual Search widget