Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.

Survey scorecard question results

Log in to subscribe to topics and get notified when content changes.

Survey scorecard question results

The Question Results filter displays the result of all questions or an individual question using charts or lists. For the String, Attachment, Date, Date/time, Reference, and Ranking data types, the results are displayed in the list view. The results of all other data types are displayed in the pie chart view.

Pie chart

The pie chart shows question results for all data types other than those that are displayed in the list view. See Survey question data types.
  • Checkbox.
  • Boolean.
  • Choice.
  • Likert Scale.
  • Number.
  • Percentage.
  • Yes/No.
  • Image Scale.
  • Multiple Selection.
  • Template. The question result shows the aggregated net promoter score (NPS) with promoters, detractors, and passives.
    Table 1. Net promoter score categories
    Question score NPS category
    9 or 10 Promoter
    7 or 8 Passive or Neutral
    0 to 6 Detractor
    The result is calculated as:
    • %Promoters = Number of promoters / Sample size
    • %Detractors = Number of detractors / Sample size
    • %Passives = Number of passives / Sample size
    • NPS = %Promoters - %Detractors
Note: The Checkbox and Yes/No data types are combined into the Boolean data type in the survey designer.
Figure 1. Survey scorecard question results - pie chart
Survey scorecard question results - pie chart