Survey Management

With the ServiceNow® Survey Management application you can create, send, and collect responses for basic surveys. If installed, you can also use the Survey widget to set up a survey within Service Portal.

Explore

Upgrade to Madrid
Get started with Survey Management
Key survey terms
Domain separation for Survey Management

Set up

Survey Management roles

Administer

Survey designer
Survey users and groups
Customize the appearance of a survey
Survey definitions
Survey trigger conditions

Use

View the results for a survey
View results for all surveys
Metric result fields
View a survey scorecard
Survey questionnaires

Develop

Developer training
Developer documentation

Migrate

Legacy survey migration

Troubleshoot and get help

Ask or answer questions in the IT Service Management forum
Search the HI Knowledge Base for known error articles
Contact ServiceNow Technical Support

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Survey Management

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Survey Management

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