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    Home Madrid Now Platform Capabilities Now Platform capabilities Service administration Survey Management

    Survey Management

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    Survey Management

    With the ServiceNow® Survey Management application you can create, send, and collect responses for basic surveys. If installed, you can also use the Survey widget to set up a survey within Service Portal.

    Explore

    • Upgrade to Madrid
    • Get started with Survey Management
    • Key survey terms
    • Domain separation for Survey Management

    Set up

    • Survey Management roles

    Administer

    • Survey designer
    • Survey users and groups
    • Customize the appearance of a survey
    • Survey definitions
    • Survey trigger conditions

    Use

    • View the results for a survey
    • View results for all surveys
    • Metric result fields
    • View a survey scorecard
    • Survey questionnaires

    Develop

    • Developer training
    • Developer documentation

    Migrate

    • Legacy survey migration

    Troubleshoot and get help

    • Ask or answer questions in the IT Service Management forum
    • Search the HI Knowledge Base for known error articles
    • Contact ServiceNow Technical Support

    Tags:

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    Release version
    Choose your release version

      Survey Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Survey Management

      With the ServiceNow® Survey Management application you can create, send, and collect responses for basic surveys. If installed, you can also use the Survey widget to set up a survey within Service Portal.

      Explore

      • Upgrade to Madrid
      • Get started with Survey Management
      • Key survey terms
      • Domain separation for Survey Management

      Set up

      • Survey Management roles

      Administer

      • Survey designer
      • Survey users and groups
      • Customize the appearance of a survey
      • Survey definitions
      • Survey trigger conditions

      Use

      • View the results for a survey
      • View results for all surveys
      • Metric result fields
      • View a survey scorecard
      • Survey questionnaires

      Develop

      • Developer training
      • Developer documentation

      Migrate

      • Legacy survey migration

      Troubleshoot and get help

      • Ask or answer questions in the IT Service Management forum
      • Search the HI Knowledge Base for known error articles
      • Contact ServiceNow Technical Support

      Tags:

      Feedback

          Share this page

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