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Create notification categories

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Create notification categories

You can create notification categories to identify and group related notifications that are listed in the notification settings for your users.

Before you begin

Role required: admin

About this task

Before adding new categories, review the base system notification categories in the Notification Categories [sys_notification_category] table to determine if you need a new category.


  1. Navigate to System Notification > Email > Notification Categories.
  2. Click New.
  3. Enter the Name of the category to identify the family of notifications. Provide a category name that is meaningful to your users, so that they can easily find their notifications under the appropriate category in their notification settings.
  4. Enter a Short description to identify the category.
  5. Click Submit.


The system adds the new category to the Notification Categories [sys_notification_category] table. After you create at least one, active notification that uses the new category, the category and notification are listed in the notification settings for users (Notifications tab in the System Settings window).