Now Platform capabilities

Digitize your workflows and run them at scale by using the core capabilities of the Now Platform®. When you activate and configure these features, you can create custom business logic, manage and secure data, and build alternate user interfaces.

The Now Platform is an intelligent automated engine that provides anomaly detection, predictive modeling, peer benchmarking, and performance forecasting.

Digitize your workflows with the Now Platform

Use native platform intelligence to predict, prioritize, and proactively manage the work that matters most for your own organization.

View and download the full infocard for a highlight of Now Platform capabilities features.


	Automate work with Flow Designer Use Flow Designer to quickly build and extend modern workflow apps on a single, unified platform that works across the enterprise.
	Connect your enterprise with IntegrationHub Build your own reusable workflow apps that are powered by your business data on a single platform, or extend your own apps by using available integrations.
	Create engaging app experiences with Service Portal Design a portal interface that lets your users browse options, discover articles, or get help.
	Improve agent efficiency with Agent Workspace Enable your agents to work on multiple issues concurrently with an intuitive layout.

Automate work with Flow Designer

Image of the Flow Designer interface showing a trigger and several actions in sequence.

Turn business processes into digital workflows to deliver more intuitive experiences by extending ServiceNow solutions or building new workflow apps with no-code development tools.

Connect your enterprise with IntegrationHub

Image of a list of Flow Designer actions with an IntegrationHub category called Documents highlighted. The Documents category shows actions for Document Management and Document Sharing.

Connect your systems and apps using Now Platform APIs and tools. Use the ServiceNow Store to get access to an entire ecosystem of innovation for enterprise software.

Create engaging app experiences with Service Portal

Screen shot of the Service Portal user interface

With Service Portal, you can deliver your apps to employees through a portal that they can access from any device, at any time.

Improve agent efficiency with Agent Workspace

Screen shot of Agent Workspace user interface

Solve issues faster with a workspace that is built to facilitate resolutions. From a single view, agents get full context and AI-assisted recommendations to resolve issues quickly. Agents can communicate with customers from the same interface while reviewing issues.

Get started

Learn how to build your first flow. See Getting started with flows
Review the list of available IntegrationHub spokes. See IntegrationHub available spokes
Learn how to build your first portal. See Understanding Service Portal

Applications and features

Now Platform capabilities

Digitize your workflows with the Now Platform

Use native platform intelligence to predict, prioritize, and proactively manage the work that matters most for your own organization.

View and download the full infocard for a highlight of Now Platform capabilities features.


	Automate work with Flow Designer Use Flow Designer to quickly build and extend modern workflow apps on a single, unified platform that works across the enterprise.
	Connect your enterprise with IntegrationHub Build your own reusable workflow apps that are powered by your business data on a single platform, or extend your own apps by using available integrations.
	Create engaging app experiences with Service Portal Design a portal interface that lets your users browse options, discover articles, or get help.
	Improve agent efficiency with Agent Workspace Enable your agents to work on multiple issues concurrently with an intuitive layout.

Automate work with Flow Designer

Turn business processes into digital workflows to deliver more intuitive experiences by extending ServiceNow solutions or building new workflow apps with no-code development tools.

Connect your enterprise with IntegrationHub

Connect your systems and apps using Now Platform APIs and tools. Use the ServiceNow Store to get access to an entire ecosystem of innovation for enterprise software.

Create engaging app experiences with Service Portal

With Service Portal, you can deliver your apps to employees through a portal that they can access from any device, at any time.

Improve agent efficiency with Agent Workspace

Get started

Learn how to build your first flow. See Getting started with flows
Review the list of available IntegrationHub spokes. See IntegrationHub available spokes
Learn how to build your first portal. See Understanding Service Portal

Applications and features

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Now Platform capabilities

Now Platform capabilities

Digitize your workflows with the Now Platform

Automate work with Flow Designer

Connect your enterprise with IntegrationHub

Create engaging app experiences with Service Portal

Improve agent efficiency with Agent Workspace

Get started

Applications and features

On this page

Now Platform capabilities

Now Platform capabilities

Digitize your workflows with the Now Platform

Automate work with Flow Designer

Connect your enterprise with IntegrationHub

Create engaging app experiences with Service Portal

Improve agent efficiency with Agent Workspace

Get started

Applications and features

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