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  • Release version
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    • Madrid release notes
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    Home Madrid Release Notes Madrid release notes Release notes summaries for Madrid features Additional requirements for all Madrid features and products

    Additional requirements for all Madrid features and products

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    Additional requirements for all Madrid features and products

    Cumulative release notes summary on additional requirements for Madrid features and products.

    To use certain products, specific setups or third-party requirements are required.
    Application or feature Details

    Contact Tracing

    To use Contact Tracing, you also need a few other apps:
    • Employee Readiness Core
    • Emergency Exposure Management
    • Scoped Application Restricted Caller Access (plugin)
    • Emergency Outreach (optional)
    • Workplace Safety Management (optional)

    To add wearable devices assigned to employees, the wearable device data is stored in the Wearable Technology [cmdb_ci_wearable] table. The table is installed with the CMDB CI Class Models application available in the ServiceNow Store. Ensure that you have the CMDB CI Class Models application installed and active. For more information, see CMDB CI Class Models.

    Embedded help

    Embedded help is only available in UI16. Embedded help is not compatible with UI15.

    Emergency Exposure Management

    If you want to identify possibly exposed employees by querying meetings, Microsoft Office 365 is required. You must register and configure Microsoft applications to work with Emergency Exposure Management. For details, see Set up Emergency Exposure Management.

    Emergency Outreach

    To use the Safe Workplace audience feature, the Employee Readiness Core plugin is required. The Request PPE response script requires the Workplace PPE Inventory Management application. The Request PPE response script is not active by default and must be manually activated.

    Employee Health Screening

    To use Employee Health Screening, you also need Employee Readiness Core 1.0.3 or higher.

    Employee Readiness Core

    Upgrading to version 1.1.0 and later of Employee Readiness Core requires the following plugins:
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    • Flow Designer Action Step - Payload Builder (com.glide.hub.action_step.payload)
    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    To use the Employee Health and Safety Status feature, you also need a few other apps:
    • Employee Readiness Core
    • Employee Health Screening
    • Emergency Outreach (optional)
    • Now® Mobile (optional)
    Additional Safe Workplace and Emergency Response Management apps can be installed to track additional requirements.

    Employee Readiness Surveys

    To use Employee Readiness Surveys, you also need a few other apps:
    • Emergency Outreach version 1.0.8 or higher
    • Employee Readiness Core version 1.0.3 or higher

    Safe Workplace Dashboard

    To use Safe Workplace Dashboard, the following applications must be installed and in use:
    • Performance Analytics Premium
    • Emergency Outreach
    • Emergency Self Report
    • Employee Readiness Surveys
    • Employee Health Screening
    • Workplace Safety Management
    • Workplace Personal Protective Equipment Inventory Management
    • Contact Tracing
    • COVID-19 Global Health Data Set

    Workplace PPE Inventory Management

    To use Employee Readiness Surveys, you also need a few other apps:
    • Asset Management
    • Employee Readiness Core 1.0.3 or higher

    Tags:

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    Release version
    Choose your release version

      Additional requirements for all Madrid features and products

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Additional requirements for all Madrid features and products

      Cumulative release notes summary on additional requirements for Madrid features and products.

      To use certain products, specific setups or third-party requirements are required.
      Application or feature Details

      Contact Tracing

      To use Contact Tracing, you also need a few other apps:
      • Employee Readiness Core
      • Emergency Exposure Management
      • Scoped Application Restricted Caller Access (plugin)
      • Emergency Outreach (optional)
      • Workplace Safety Management (optional)

      To add wearable devices assigned to employees, the wearable device data is stored in the Wearable Technology [cmdb_ci_wearable] table. The table is installed with the CMDB CI Class Models application available in the ServiceNow Store. Ensure that you have the CMDB CI Class Models application installed and active. For more information, see CMDB CI Class Models.

      Embedded help

      Embedded help is only available in UI16. Embedded help is not compatible with UI15.

      Emergency Exposure Management

      If you want to identify possibly exposed employees by querying meetings, Microsoft Office 365 is required. You must register and configure Microsoft applications to work with Emergency Exposure Management. For details, see Set up Emergency Exposure Management.

      Emergency Outreach

      To use the Safe Workplace audience feature, the Employee Readiness Core plugin is required. The Request PPE response script requires the Workplace PPE Inventory Management application. The Request PPE response script is not active by default and must be manually activated.

      Employee Health Screening

      To use Employee Health Screening, you also need Employee Readiness Core 1.0.3 or higher.

      Employee Readiness Core

      Upgrading to version 1.1.0 and later of Employee Readiness Core requires the following plugins:
      • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
      • Flow Designer Action Step - Payload Builder (com.glide.hub.action_step.payload)
      • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
      To use the Employee Health and Safety Status feature, you also need a few other apps:
      • Employee Readiness Core
      • Employee Health Screening
      • Emergency Outreach (optional)
      • Now® Mobile (optional)
      Additional Safe Workplace and Emergency Response Management apps can be installed to track additional requirements.

      Employee Readiness Surveys

      To use Employee Readiness Surveys, you also need a few other apps:
      • Emergency Outreach version 1.0.8 or higher
      • Employee Readiness Core version 1.0.3 or higher

      Safe Workplace Dashboard

      To use Safe Workplace Dashboard, the following applications must be installed and in use:
      • Performance Analytics Premium
      • Emergency Outreach
      • Emergency Self Report
      • Employee Readiness Surveys
      • Employee Health Screening
      • Workplace Safety Management
      • Workplace Personal Protective Equipment Inventory Management
      • Contact Tracing
      • COVID-19 Global Health Data Set

      Workplace PPE Inventory Management

      To use Employee Readiness Surveys, you also need a few other apps:
      • Asset Management
      • Employee Readiness Core 1.0.3 or higher

      Tags:

      Feedback

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