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  • Release version
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    • Madrid release notes
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    Home Madrid Release Notes Madrid release notes Features and changes by product

    Features and changes by product

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    Features and changes by product

    Review the new features and changes in this release by product.

    New features and products in Madrid

    The Madrid release includes new features and products.

    Safe Workplace applications
    • Employee Readiness Surveys
    • Employee Health Screening
    • Workplace Safety Management
    • Workplace Personal Protective Equipment Inventory Management
    • Safe Workplace Dashboard
    • COVID-19 Global Health Data Set
    • Contact Tracing
    • Employee Readiness Core
    Emergency Response Management applications
    • Emergency Response Operations
    • Emergency Outreach
    • Emergency Self Report
    • Emergency Exposure Management
    Other new applications
    • Antivirus Scanning
    • Coaching
    • DevOps
    • Document Viewer
    • ServiceNow mobile

    Updated features and products

    Other products were changed and updated in the Madrid release. For more information, refer to the release notes topics, which are organized by product area.

    • Application development release notes

      Application development has new and updated features in the Madrid release.

    • IT Business Management release notes

      IT Business Management has new and updated features in the Madrid release.

    • Customer Service Management release notes

      Customer Service Management has new and updated features in the Madrid release.

    • DevOps release notes

      ServiceNow® DevOps is a new application in the Madrid release.

    • Governance, Risk, and Compliance release notes

      Governance, Risk, and Compliance has new and updated features in the Madrid release.

    • HR Service Delivery release notes

      ServiceNow® HR Service Delivery product enhancements and updates in the Madrid release.

    • IT Operations Management release notes

      IT Operations Management has new and updated features in the Madrid release.

    • IT Service Management release notes

      IT Service Management has new and updated features in the Madrid release.

    • Mobile platform release notes

      The mobile platform has new and updated features in the Madrid release.

    • Now Platform administration release notes

      ServiceNow® Now Platform® administration product enhancements and updates in the Madrid release.

    • Now Platform capabilities release notes

      Now Platform® capabilities enhancements and updates in the Madrid release.

    • Performance Analytics and Reporting release notes

      Performance Analytics and Reporting have new and updated features in the Madrid release.

    • Security Operations release notes

      Security Operations has new and updated features in the Madrid release.

    • Software Asset Management release notes

      ServiceNow® Software Asset Management product enhancements and updates in the Madrid release.

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    Release version
    Choose your release version

      Features and changes by product

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Features and changes by product

      Review the new features and changes in this release by product.

      New features and products in Madrid

      The Madrid release includes new features and products.

      Safe Workplace applications
      • Employee Readiness Surveys
      • Employee Health Screening
      • Workplace Safety Management
      • Workplace Personal Protective Equipment Inventory Management
      • Safe Workplace Dashboard
      • COVID-19 Global Health Data Set
      • Contact Tracing
      • Employee Readiness Core
      Emergency Response Management applications
      • Emergency Response Operations
      • Emergency Outreach
      • Emergency Self Report
      • Emergency Exposure Management
      Other new applications
      • Antivirus Scanning
      • Coaching
      • DevOps
      • Document Viewer
      • ServiceNow mobile

      Updated features and products

      Other products were changed and updated in the Madrid release. For more information, refer to the release notes topics, which are organized by product area.

      • Application development release notes

        Application development has new and updated features in the Madrid release.

      • IT Business Management release notes

        IT Business Management has new and updated features in the Madrid release.

      • Customer Service Management release notes

        Customer Service Management has new and updated features in the Madrid release.

      • DevOps release notes

        ServiceNow® DevOps is a new application in the Madrid release.

      • Governance, Risk, and Compliance release notes

        Governance, Risk, and Compliance has new and updated features in the Madrid release.

      • HR Service Delivery release notes

        ServiceNow® HR Service Delivery product enhancements and updates in the Madrid release.

      • IT Operations Management release notes

        IT Operations Management has new and updated features in the Madrid release.

      • IT Service Management release notes

        IT Service Management has new and updated features in the Madrid release.

      • Mobile platform release notes

        The mobile platform has new and updated features in the Madrid release.

      • Now Platform administration release notes

        ServiceNow® Now Platform® administration product enhancements and updates in the Madrid release.

      • Now Platform capabilities release notes

        Now Platform® capabilities enhancements and updates in the Madrid release.

      • Performance Analytics and Reporting release notes

        Performance Analytics and Reporting have new and updated features in the Madrid release.

      • Security Operations release notes

        Security Operations has new and updated features in the Madrid release.

      • Software Asset Management release notes

        ServiceNow® Software Asset Management product enhancements and updates in the Madrid release.

      Tags:

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