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DevOps release notes

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DevOps release notes

ServiceNow® DevOps is a new application in the Madrid release.

DevOps helps improve collaboration between development and operations. It uses data to automatically create, authorize, and close a change request to go from days to minutes. It provides new insights on developer and operator dashboards to improve collaboration and drive behaviors.
Note: The DevOps product is rolling out gradually by region with an initial focus on the Northeast US and the UK. Please reach out to your ServiceNow account manager on availability in your area or other opportunities for early access. For more information, please see DevOps FAQ KB0785090.

DevOps features

Configurable pipeline modeling
Model pipeline stages in DevOps at the app level for easier management of your pipeline process and end-to-end visibility in DevOps. More than one app per pipeline is supported.
Planning, coding, and orchestration tool integrations
Connect to your existing DevOps toolchain to collect lifecycle events and data using tool integrations provided with the DevOps application. Planning tool integrations include Jira, and ServiceNow Agile Development 2.0. Coding tool integrations include GitHub, GitHub Enterprise, and Bitbucket. Orchestration tool integration includes Jenkins. JUnit-style test results from Jenkins are supported.
Change acceleration
Automatically create change requests for pipeline stages under change control. A DevOps Change workflow and DevOps Change Approval policy can be used to enable automatic DevOps change approvals. Change requests are automatically updated with implementation details from the orchestration task.
DevOps Insights dashboards
Use the DevOps Insights Starter and Standard dashboards to provide visibility into change results, pipeline value stream, and overall DevOps process. The Standard dashboard includes commits, in addition to development, deployments, change acceleration, and system health tabs. Drill into data collected over time and compare data sets to analyze operational and business insights.
App Pipeline UI view
Use the App Pipeline UI to show the pipeline status for each app in a central graphical view. You can view pipeline execution information, including stage progression, work items, associated commits, and links to change requests for approval and test results. The App Pipeline UI can also be accessed from within a DevOps change request.
Support for common Jenkins plugin features
Use scripted or declarative code in your Jenkins pipeline. Parallel and sub stages are supported. Configure multibranch change control in a DevOps app step to create change requests for multiple branches. CloudBees Jenkins Folders plugin is also supported for discovering and getting notifications from Jenkins jobs in folders.
User-created integrations support for planning, coding, and orchestration tools

Create subflows in Flow Designer to integrate planning, coding, and orchestration tools not included in the integrations provided with the DevOps application. Incoming webhook notifications processing is supported. Import integration capability is not supported.

Version 1.9: Connect and discover integration capabilities are also supported.

The DevOps API can also be used for user-created planning, coding, and orchestration tool integrations.

Quick start tests for DevOps

Version 1.10: After upgrades and deployments of new applications or integrations, run quick start tests to verify that DevOps still works. If you customized DevOps, copy the quick start tests and configure them for your customizations.

Activation information

Install the DevOps application from ServiceNow Store applications. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.

See DevOps product documentation for more information.