Forms

A form displays information from one record in a data table.

The specific information on a form depends on the type of record displayed. Users can view and edit records in forms. Administrators can configure what appears on forms. Watch this ten-minute video for an overview of the features and functions of ServiceNow forms:<span>User Interface | Forms including fields, related lists, views, personalization, activity stream, attachments, formatters, following records, and other form header options.</span>

UI16 and UI15 form elements — Figure 1. UI16/UI15 form elements

Table 1. Form elements
Form element	Function
Form header	Provides navigation tools and actions related to the record.
Fields	Stores specific data about the record.
Sections	Groups related information on the form. To enable or disable form tabs, click the gear icon in the banner frame () and toggle the Tabbed forms option. Users can use icons to collapse () or expand () form sections when tabbed forms are disabled. When you collapse or expand a form section, your selection is saved as a user preference. The next time you access a record that uses the same form, the same sections are collapsed or expanded.
Related links	Provides access to additional functions based on record type and system setup. Administrators can add related links to forms using UI actions.
Related lists	Displays records in other tables that have relationships to the current record.
Embedded lists	Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.
Response time indicator	Appears at the bottom of some forms to indicate the processing time required to display the form.

Forms

A form displays information from one record in a data table.

Table 1. Form elements
Form element	Function
Form header	Provides navigation tools and actions related to the record.
Fields	Stores specific data about the record.
Sections	Groups related information on the form. To enable or disable form tabs, click the gear icon in the banner frame () and toggle the Tabbed forms option. Users can use icons to collapse () or expand () form sections when tabbed forms are disabled. When you collapse or expand a form section, your selection is saved as a user preference. The next time you access a record that uses the same form, the same sections are collapsed or expanded.
Related links	Provides access to additional functions based on record type and system setup. Administrators can add related links to forms using UI actions.
Related lists	Displays records in other tables that have relationships to the current record.
Embedded lists	Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.
Response time indicator	Appears at the bottom of some forms to indicate the processing time required to display the form.

How search works:

Topics are ranked in search results by how closely they match your search terms

Forms

Forms

On this page

Forms

Forms

Log in to personalize your search results and subscribe to topics