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    Home Madrid Now Platform User Interface Now Platform user interface Common UI elements Forms

    Forms

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    Forms

    A form displays information from one record in a data table.

    The specific information on a form depends on the type of record displayed. Users can view and edit records in forms. Administrators can configure what appears on forms. Watch this ten-minute video for an overview of the features and functions of ServiceNow forms:

    Figure 1. UI16/UI15 form elements
    UI16 and UI15 form elements
    Table 1. Form elements
    Form element Function
    Form header Provides navigation tools and actions related to the record.
    Fields Stores specific data about the record.
    Sections Groups related information on the form. To enable or disable form tabs, click the gear icon in the banner frame (Settings icon) and toggle the Tabbed forms option.

    Users can use icons to collapse (collapse form section icon) or expand (expand form section icon) form sections when tabbed forms are disabled. When you collapse or expand a form section, your selection is saved as a user preference. The next time you access a record that uses the same form, the same sections are collapsed or expanded.

    Related links Provides access to additional functions based on record type and system setup. Administrators can add related links to forms using UI actions.
    Related lists Displays records in other tables that have relationships to the current record.
    Embedded lists Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.
    Response time indicator Appears at the bottom of some forms to indicate the processing time required to display the form.

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      Forms

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Forms

      A form displays information from one record in a data table.

      The specific information on a form depends on the type of record displayed. Users can view and edit records in forms. Administrators can configure what appears on forms. Watch this ten-minute video for an overview of the features and functions of ServiceNow forms:

      Figure 1. UI16/UI15 form elements
      UI16 and UI15 form elements
      Table 1. Form elements
      Form element Function
      Form header Provides navigation tools and actions related to the record.
      Fields Stores specific data about the record.
      Sections Groups related information on the form. To enable or disable form tabs, click the gear icon in the banner frame (Settings icon) and toggle the Tabbed forms option.

      Users can use icons to collapse (collapse form section icon) or expand (expand form section icon) form sections when tabbed forms are disabled. When you collapse or expand a form section, your selection is saved as a user preference. The next time you access a record that uses the same form, the same sections are collapsed or expanded.

      Related links Provides access to additional functions based on record type and system setup. Administrators can add related links to forms using UI actions.
      Related lists Displays records in other tables that have relationships to the current record.
      Embedded lists Allows for editing related lists without having to navigate away from the form. Changes are saved when the form is saved.
      Response time indicator Appears at the bottom of some forms to indicate the processing time required to display the form.

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