You can enable (show) or disable (hide) an application menu or module in the application navigator.

Before you begin

Role required: admin

Note: Application menu items that are marked Read only, have a Protection Policy, or are within a Private scope cannot be updated.

Procedure

  1. Navigate to All > System Definition > Application Menus.
  2. If you are enabling an application menu, click All in the breadcrumbs to display both active and inactive application menus (remove the default filter condition).
  3. Click the desired title.
    The application menu record opens and the Modules related list shows the modules that appear in the application navigator.
  4. Enable or disable the application menu and modules as desired.
    OptionDescription
    Enable or disable a specific module in the application
    1. Double-click the Active field beside the module name in the Modules related list.
    2. Set Active to true (show) or false (hide).
    Enable or disable multiple modules at the same time
    1. Select the check boxes next to the module names.
    2. Select Change active state from the Actions choice list.
    Enable or disable the entire application menu (for example, Incident or Service Catalog) Select or clear the Active check box.
    Restrict the application menu to specific roles Use the Roles field.
  5. Click Update.
    When you change application menus or modules, the application navigator automatically refreshes to display the changes.