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Remove the welcome splash screen

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Remove the welcome splash screen

You can create a user preference to turn off visibility to the welcome splash screen that introduces a new version of the ServiceNow® platform. This preference is useful if you are waiting to roll out features that are described in the welcome content.

Before you begin

Role required: admin


  1. Navigate to User Administration > User Preferences.
  2. Click New.
  3. Enter the following values.
    Description Remove the welcome splash screen
    System Select this field
    Type string
    Value true
  4. Click Submit.
    The welcome splash screen is marked as Visited for every user.