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Replacing a missing certificate for SAML

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Replacing a missing certificate for SAML

If the Certificate module displays a blank page, the SAML 2.0 certificate record has been deleted. You can replace the missing certificate by manually creating a certificate record.

Before you begin

Role required: admin


  1. Navigate to System Definition > Certificates.
  2. Create a new record called SAML 2.0.
    Important: You MUST use this name. This requirement is only true if you are not using External single sign-on (SSO).
  3. Click SAML 2 Single Sign-on > Certificate.
  4. In the PEM Certificate field, enter the value of the ds:X509Certificate element from your IdP's metadata.
  5. Click Save.