Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform administration
Table of Contents
Choose your release version
    Home Madrid Now Platform Administration Now Platform administration User administration Authentication Limit concurrent sessions Activate and configure limit concurrent sessions plugin

    Activate and configure limit concurrent sessions plugin

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Activate and configure limit concurrent sessions plugin

    You can activate the Limit Concurrent Sessions plugin (com.glide.limit.concurrent.sessions) if you have the admin role.

    Before you begin

    Role required: admin

    About this task

    Procedure

    1. Navigate to System Definition > Plugins.
    2. Find and click the Limit Concurrent Sessions plugin.
    3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.
    4. Click Activate.
    5. To enable this feature and set a maximum limit of concurrent sessions, go to the Plugin Files tab, find the following properties, and change the setting values:
      OptionDescription
      glide.authenticate.limit.concurrent.interactive.sessions You can enable the ability to limit concurrent sessions by setting the value to True. By default, this property is set to False, which means there is no limit on the number of interactive sessions a user can have active.
      Note: To disable this feature, set this property back to False.
      glide.authenticate.max.concurrent.interactive.sessions You can set the maximum number of concurrent active interactive sessions a user can have on the instance across all nodes.
    6. (Optional) You can also amend the following properties, if necessary:
      OptionDescription
      glide.authenticate.session.types.to.limit.concurrency This property limits session types. By default, only the web browser sessions have a limit. Session types include:
      • Web Browser (1)
      • Mobile Browser (2)
      • ServiceNow Mobile App (3)
      • Non-interactive (10)
      You can configure and set the value to '1' for web browser, '2' for mobile browser, or '1,2' for both.
      Note: Only web and mobile browser sessions can have a limit. There are no limits for sessions that originate from the ServiceNow mobile app or non-interactive sessions.
      glide.authenticate.limit.concurrent.sessions.across.all.nodes This property restricts the limit of concurrent sessions per node instead of restricting them across all nodes of a ServiceNow instance. By default, the value is set to true, which limits user sessions across all nodes. If the property is set to false, only the sessions on that node and not the ones on the other nodes are subject to the limit.
    7. Click Update to have the settings take effect.

    What to do next

    Set a concurrent session limit by user or role.
    Related topics
    • List of plugins (Madrid)

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Activate and configure limit concurrent sessions plugin

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Activate and configure limit concurrent sessions plugin

      You can activate the Limit Concurrent Sessions plugin (com.glide.limit.concurrent.sessions) if you have the admin role.

      Before you begin

      Role required: admin

      About this task

      Procedure

      1. Navigate to System Definition > Plugins.
      2. Find and click the Limit Concurrent Sessions plugin.
      3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.
      4. Click Activate.
      5. To enable this feature and set a maximum limit of concurrent sessions, go to the Plugin Files tab, find the following properties, and change the setting values:
        OptionDescription
        glide.authenticate.limit.concurrent.interactive.sessions You can enable the ability to limit concurrent sessions by setting the value to True. By default, this property is set to False, which means there is no limit on the number of interactive sessions a user can have active.
        Note: To disable this feature, set this property back to False.
        glide.authenticate.max.concurrent.interactive.sessions You can set the maximum number of concurrent active interactive sessions a user can have on the instance across all nodes.
      6. (Optional) You can also amend the following properties, if necessary:
        OptionDescription
        glide.authenticate.session.types.to.limit.concurrency This property limits session types. By default, only the web browser sessions have a limit. Session types include:
        • Web Browser (1)
        • Mobile Browser (2)
        • ServiceNow Mobile App (3)
        • Non-interactive (10)
        You can configure and set the value to '1' for web browser, '2' for mobile browser, or '1,2' for both.
        Note: Only web and mobile browser sessions can have a limit. There are no limits for sessions that originate from the ServiceNow mobile app or non-interactive sessions.
        glide.authenticate.limit.concurrent.sessions.across.all.nodes This property restricts the limit of concurrent sessions per node instead of restricting them across all nodes of a ServiceNow instance. By default, the value is set to true, which limits user sessions across all nodes. If the property is set to false, only the sessions on that node and not the ones on the other nodes are subject to the limit.
      7. Click Update to have the settings take effect.

      What to do next

      Set a concurrent session limit by user or role.
      Related topics
      • List of plugins (Madrid)

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login