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Roll back and delete recovery

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Roll back and delete recovery

Recover deleted records and roll back some actions.

Recover individual records and all related changes, and roll back certain actions such as a patch upgrade, a plugin activation, and background script executions. The recovery and roll backs both use rollback contexts.

The roll back and delete recovery features are available on instances that use MySQL and MariaDB databases. Instances that use Oracle databases only support roll back. Instances that use SQLServer do not support roll back or delete recovery.
Table 1. Roll back and delete recovery database support
Database type Roll back Delete recovery
MySQL yes yes
MariaDB yes yes
Oracle yes no

Deleted Records module

This module works on records in audited tables. Recovery of cascaded deleted records must be done within seven days of the record deletion. After seven days, only data records and references on tables that audit deletions can be recovered, which is the same functionality as prior releases.

To find this module, navigate to System Definition > Deleted Records.

Delete Recovery module

This module works for any deleted record. This recovery must be done within seven days of the record deletion.

To find this module, navigate to Rollback & Recovery > Delete Recovery.

Script Execution History module

This module works on scripts executed using the Scripts - Background module. This history only includes seven days of script executions.

To find this module, navigate to Rollback & Recovery > Script Execution History.

Rollback Contexts module

A rollback context is created for each patch upgrade within a family, and each plugin activation providing the plugin supports rollback contexts.
Note: Do not roll back a rollback context until checking with Customer Support. A roll back deletes data and may remove evidence of the upgrade or activation issue preventing debugging of the problem.
The roll back must be done within seven days of the patch upgrade or plugin activation.

To find this module, navigate to Rollback & Recovery > Rollback Contexts.

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