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    Home Madrid Now Platform Administration Now Platform administration Search administration Zing text indexing and search engine

    Zing text indexing and search engine

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    Zing text indexing and search engine

    Index and search record data by table.

    Zing text search is:
    • an index split into multiple database shards for parallel querying
    • created entirely with ServiceNow code
    • implemented purely within the relational model
    • yields fast results with search engine logic
    • provides search results with an emphasis on relevancy scoring
      • frequency points
      • proximity points
      • field-level scoring (such as title, metadata, and short description)
    • provides search suggestions
      • Type-ahead search suggestions
      • Did you mean: global search suggestions
    Administrators and users with the ts_admin role can configure:
    • match relevance
    • field weights for each table
    • global stop words
    • stop words for each index
    • synonym dictionaries for each table
    • tables with attachment indexing

    By default, the system uses the Zing text indexing and search engine to search record data.

    • Features of Zing text indexing and search engine

      Enable and configure Zing text indexing and search engine features.

    • Available search options

      Zing offers users several search interfaces and search operators to conduct text searches.

    • Zing generates search results in four phases

      Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.

    • Zing filters search results with access controls

      Filter search results to only display records the user can access.

    • Zing computes document scores using three components

      The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.

    • Zing indexes words

      Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.

    • Zing can include attachments in search results

      Expand search results to include attachments from indexed tables.

    • Zing removes stop words from queries

      Remove common words from search queries that do not produce meaningful results.

    • Zing matches derived words with stemming

      Convert any multiple-character search keyword to its stem form to find derived versions of the word.

    • Zing can expand search results with synonyms

      Expand search results to include additional search terms.

    • Installed with Zing

      Several types of components are installed with Zing.

    Tags:

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      Zing text indexing and search engine

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Zing text indexing and search engine

      Index and search record data by table.

      Zing text search is:
      • an index split into multiple database shards for parallel querying
      • created entirely with ServiceNow code
      • implemented purely within the relational model
      • yields fast results with search engine logic
      • provides search results with an emphasis on relevancy scoring
        • frequency points
        • proximity points
        • field-level scoring (such as title, metadata, and short description)
      • provides search suggestions
        • Type-ahead search suggestions
        • Did you mean: global search suggestions
      Administrators and users with the ts_admin role can configure:
      • match relevance
      • field weights for each table
      • global stop words
      • stop words for each index
      • synonym dictionaries for each table
      • tables with attachment indexing

      By default, the system uses the Zing text indexing and search engine to search record data.

      • Features of Zing text indexing and search engine

        Enable and configure Zing text indexing and search engine features.

      • Available search options

        Zing offers users several search interfaces and search operators to conduct text searches.

      • Zing generates search results in four phases

        Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.

      • Zing filters search results with access controls

        Filter search results to only display records the user can access.

      • Zing computes document scores using three components

        The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.

      • Zing indexes words

        Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.

      • Zing can include attachments in search results

        Expand search results to include attachments from indexed tables.

      • Zing removes stop words from queries

        Remove common words from search queries that do not produce meaningful results.

      • Zing matches derived words with stemming

        Convert any multiple-character search keyword to its stem form to find derived versions of the word.

      • Zing can expand search results with synonyms

        Expand search results to include additional search terms.

      • Installed with Zing

        Several types of components are installed with Zing.

      Tags:

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