Contents Now Platform Administration Previous Topic Next Topic Zing text indexing and search engine Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Zing text indexing and search engine Index and search record data by table. Zing text search is: an index split into multiple database shards for parallel querying created entirely with ServiceNow code implemented purely within the relational model yields fast results with search engine logic provides search results with an emphasis on relevancy scoring frequency points proximity points field-level scoring (such as title, metadata, and short description) provides search suggestions Type-ahead search suggestions Did you mean: global search suggestions Administrators and users with the ts_admin role can configure: match relevance field weights for each table global stop words stop words for each index synonym dictionaries for each table tables with attachment indexing By default, the system uses the Zing text indexing and search engine to search record data. Features of Zing text indexing and search engineEnable and configure Zing text indexing and search engine features.Available search optionsZing offers users several search interfaces and search operators to conduct text searches.Zing generates search results in four phasesGenerate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.Zing filters search results with access controlsFilter search results to only display records the user can access.Zing computes document scores using three componentsThe Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.Zing indexes wordsIndex documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.Zing can include attachments in search resultsExpand search results to include attachments from indexed tables.Zing removes stop words from queriesRemove common words from search queries that do not produce meaningful results.Zing matches derived words with stemmingConvert any multiple-character search keyword to its stem form to find derived versions of the word.Zing can expand search results with synonymsExpand search results to include additional search terms.Installed with ZingSeveral types of components are installed with Zing. On this page Send Feedback Previous Topic Next Topic
Zing text indexing and search engine Index and search record data by table. Zing text search is: an index split into multiple database shards for parallel querying created entirely with ServiceNow code implemented purely within the relational model yields fast results with search engine logic provides search results with an emphasis on relevancy scoring frequency points proximity points field-level scoring (such as title, metadata, and short description) provides search suggestions Type-ahead search suggestions Did you mean: global search suggestions Administrators and users with the ts_admin role can configure: match relevance field weights for each table global stop words stop words for each index synonym dictionaries for each table tables with attachment indexing By default, the system uses the Zing text indexing and search engine to search record data. Features of Zing text indexing and search engineEnable and configure Zing text indexing and search engine features.Available search optionsZing offers users several search interfaces and search operators to conduct text searches.Zing generates search results in four phasesGenerate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.Zing filters search results with access controlsFilter search results to only display records the user can access.Zing computes document scores using three componentsThe Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.Zing indexes wordsIndex documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.Zing can include attachments in search resultsExpand search results to include attachments from indexed tables.Zing removes stop words from queriesRemove common words from search queries that do not produce meaningful results.Zing matches derived words with stemmingConvert any multiple-character search keyword to its stem form to find derived versions of the word.Zing can expand search results with synonymsExpand search results to include additional search terms.Installed with ZingSeveral types of components are installed with Zing.
Zing text indexing and search engine Index and search record data by table. Zing text search is: an index split into multiple database shards for parallel querying created entirely with ServiceNow code implemented purely within the relational model yields fast results with search engine logic provides search results with an emphasis on relevancy scoring frequency points proximity points field-level scoring (such as title, metadata, and short description) provides search suggestions Type-ahead search suggestions Did you mean: global search suggestions Administrators and users with the ts_admin role can configure: match relevance field weights for each table global stop words stop words for each index synonym dictionaries for each table tables with attachment indexing By default, the system uses the Zing text indexing and search engine to search record data. Features of Zing text indexing and search engineEnable and configure Zing text indexing and search engine features.Available search optionsZing offers users several search interfaces and search operators to conduct text searches.Zing generates search results in four phasesGenerate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.Zing filters search results with access controlsFilter search results to only display records the user can access.Zing computes document scores using three componentsThe Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.Zing indexes wordsIndex documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.Zing can include attachments in search resultsExpand search results to include attachments from indexed tables.Zing removes stop words from queriesRemove common words from search queries that do not produce meaningful results.Zing matches derived words with stemmingConvert any multiple-character search keyword to its stem form to find derived versions of the word.Zing can expand search results with synonymsExpand search results to include additional search terms.Installed with ZingSeveral types of components are installed with Zing.
