When translating just a few field labels or values, such as when you add customizations
to a translated instance, use the procedure that applies to the type of text being translated.
Three types of
ServiceNow fields store
translated strings:
- Translated_field: Stores field labels,
related list names, and certain field values.
The value of the translated_field replaces the label, list name, or field value when the
user selects the matching language. Translated_field values have a one-to-many
relationship with their associated keys. As a result, multiple records can reference one
translated_field value.
- Translated_text: Stores long
text values in plain text. The value of the translated_text replaces the plain
text when the user selects the matching language. Translated_text values have a one-to-one
relationship with their associated keys. As a result, only one record can reference a
translated_text value.
- Translated_html: Stores long
text values in HTML. The value of the translated_html replaces the HTML when the
user selects the matching language. Translated_html values have a one-to-one relationship
with their associated keys. As a result, only one record can reference a translated_html
value.
All three translated field types support list sorting. To determine the field type,
right-click the field on the form, select Configure Dictionary, and
check the Type field.
ServiceNow stores the translated values
as separate records and displays the proper value according to the end user’s language. You can
translate an entire instance by exporting the translation tables and then importing the
translated strings as described under
Translate the
Interface.
Note: In addition to translated field types, currency fields
display the same price in different currencies based on the user's language.
