By default, the instance validates the domain hierarchy every time you change the
domain table, change the query method, or reset the records to the global
domain.
Role required: admin
Domain hierarchy validation might take an excessive amount of
time if there are a large number of records in a table.
Note: Domain paths are used for all customers on Helsinki and later. Domain
numbering is no longer used. ServiceNow support can assist in the upgrade. When
you create a domain or update the parent of a domain, the system runs a
scheduled job to recalculate domain paths. The result of the scheduled job, use
the following URL:
https://<your-instance-name>/syslog_domain_list.do
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Navigate to .
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Click Validate domains hierarchy.
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After the validation process completes, review the Domain
Alerts section for any renumbering or path conversion
errors.
The domain validation process automatically fixes some validation errors and
provides information about errors that cannot be automatically fixed.
If domain hierarchy validation takes an excessive amount of time due to a large
number of records in a table, you can exclude these tables from the validation process.
To do so,
- Add this property to the System Properties [sys_properties] table:
glide.sys.domain.validation_skip_threshold.
- Set the integer value to the maximum number of records that a table can have for
it to be validated. Tables with a larger number of records than this value are
not validated. The default value is 10000000.
You can also view the domain log by click a domain log record.
Figure 1. UI domain log
