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Create a domain

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Create a domain

You can create a domain by creating a record in the [domain] table.

Before you begin

Role required: admin

About this task

When creating a new domain, keep the following in mind:

  • Only one domain can be the default domain.
  • Only one domain can be the primary domain.


  1. Navigate to Domain Admin > Domains.
  2. Click New.
  3. Fill in the necessary fields (see table).
  4. Click Submit.
    Creating a new domain
    Table 1. Domain form fields
    Field Description
    Name Enter a unique name for the domain.
    Type Select a domain type that describes the domain. By default the domain types are Vendor, Customer, and MSP. You can also add your own choices.
    Primary Select the check box if this domain is to be the top-level domain in the hierarchy. The top-level domain only has child domains and no parent domains.
    Parent Select the name of the domain higher in the hierarchy that contains this domain. This field must have a value for the domain to appear in the domain map.
    Active Select the check box to make the domain available for use. You must select this option for this domain to appear in the domain map.
    Description Enter a description for the domain.

    Each domain record can also have several related records:

    • Companies
    • Contains Domains
    • Contained By

What to do next

To change the domain hierarchy, go to the Contains Domains related list and select the domain records that is the child (contained) domains of the contains relationship.