Map reports display data on a map. You can display data as a geographical heatmap (Map report icon) or view specific data points (The pin locations icon for map reports).

Zoom in on a map to get a more detailed view. In heatmap mode, click any region on the map that contains data to drill down into its map.
Note: This topic refers to Reporting in the Core UI. If your instance is migrated to Platform Analytics experience, see Create a geomap visualization in the Visualization Designer.

Save the map report to drill down into it. You cannot drill down into unsaved reports.

The lowest level of a map hierarchy can display only data points. Click data on this lowest level to see the data in list view, or in drill-down view if one has been configured.

Limitations

  • Maps are not supported on Internet Explorer versions 7 and 8.
  • Map reports cannot be saved as images on Internet Explorer versions 7 to 9, Firefox versions 31 to 37, Safari 5, or all versions of the Edge browser. For best results, use Chrome to work with map reports.
  • Map reports cannot be exported as PDFs, but can be saved as images.
  • This report type cannot be run as a scheduled report.

Map report example

Create a map report

Create a map report to plot your data on geographical heatmap or with pin locations for specific data points.

Before you begin

Role required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

Procedure

  1. Perform one of the following actions:
    • On an upgraded instance that has not been fully migrated to Platform Analytics, navigate to All > Reports > Create New.
    • On a new instance or one that has been fully migrated to Platform Analytics, navigate to All > Platform Analytics Administration > Usage and governance > Reports and select New.
  2. On the Data tab, give the report a name that reflects the information being grouped.
  3. Select the applicable source for the report.
  4. Select Next.
  5. On the Type tab, enter Map in the filter, select the report type, and click Next.

    The application shows a preliminary version of the report. To view the updated report at any time, select Run.

  6. On the Configure tab, fill in the following fields and select Next.
  7. (Optional) To limit the information displayed in the report, select the filter icon (Filter icon) and specify conditions to filter the report data.
    To learn how to construct conditions, see Condition builder.
    Note: In aggregated and list reports, language-dependent filter conditions may return zero results on localized instances.
  8. On the Style tab, configure the appearance of the report.
    Fill in the fields as appropriate.
    Table 1. Map report style options
    Field Description
    General
    Use heatmap colors Check box to use different colors to indicate different values on the map. If you clear this check box, all geographical locations with data are displayed in the same color.
    Color for high scores Color to indicate high values.
    Color for low scores Color to indicate low values.
    Display data labels Check box to show the value for each data point.
    Display geographical labels Check box to display the names of geographical objects on the map, such as countries, regions, and states.
    Custom chart size Check box to specify the width and height of the report in pixels.
    Note: The chart size is ignored when you export the report to PDF. In PDFs, the full page width is used to show the chart.
    Chart width Width of the report in pixels. The default value is 600.

    This field is available when Custom chart size is selected.

    Chart height Height of the report in pixels. The default value is 450.

    This field appears when Custom chart size is selected.

    Chart size Chart size. This field is available when Custom chart size is cleared. Options are Small, Medium, and Large.
    Note: The chart size is ignored when you export the report to PDF. In PDFs, the full page width is used to show the chart.
    Drilldown view List view to show when a user selects a segment of a report for which no drilldown report type is specified. This view is also used when the user reaches the lowest drilldown level of a report. See Configure the list layout . If you specify a Report drilldown, Drilldown view is ignored.

    For more information, see Define a report drilldown.

    Decimal precision Number of decimal places to show. You can show from zero to four decimal places. Default value: 2. To change the default value, create the system property glide.chart.decimal.precision and specify the value.
    Note: Percentage labels do not change accordingly with the decimal precision specified.
    Decimal precision - Bar report Decimal precision - Donut report
    Title
    Show chart title When the chart title is shown for the report.
    • Never: Never show the chart title.
    • Report only: Shows the chart title on reports.
    • Always: Shows the chart title on reports, dashboards, and landing pages.
    Chart title The chart title has a maximum length of 40 characters. If no title is entered, the report name is used for the title. This field appears when Report only or Always is selected from the Show chart title list.
    Size of the chart title Size of the chart title in pixels. This field appears when Report only or Always is selected from the Show chart title list.
    Chart title color Color of the chart title. This field appears when Report only or Always is selected from the Show chart title list.
    Custom chart title position Check box to specify X and Y coordinates for the position of the chart title. This field appears when Report only or Always is selected from the Show chart title list.
    Chart title X position Number of pixels to adjust the chart title position right or left. By default the title appears at the center top of the chart. To move the chart title to the right, enter a positive value. To move the title to the left, enter a negative value.

    This field appears only when Custom chart title position is selected.

    Chart title Y position Number of pixels to adjust the chart title position up or down. By default the title appears at the center top of the chart. To move up the chart title, enter a positive value. To move the chart title down, enter a negative value.

    This field appears only when Custom chart title position is selected.

    Title horizontal alignment How the chart title is aligned horizontally. This field is available when the Custom chart title position option is cleared.
    Title vertical alignment How the chart title is aligned vertically. This field appears when Custom chart title position is cleared.
    Legend tab fields (available only when colors are used on the report)
    Show legend Check box to show a chart legend. This check box appears when a Group by field is selected on the report form.

    Legends are truncated by default. To adjust truncation lengths, configure the properties glide.chart.label.legend.truncate_to and glide.chart.label.legend.truncate_to.large. For more information, see Reporting properties.

    Legend horizontal alignment How the legend is aligned horizontally. This field appears when Show legend is selected.
    Legend vertical alignment How the legend is aligned vertically. This field appears when Show legend is selected.
    Show legend border Check box to show a border around the legend. This check box appears when Show legend is selected.
    Left align legend text Check box to left-align the legend text when the report is viewed in a browser. By default, the legend text is centered. When the report is exported to PDF, PNG, or JPG, the legend remains centered. This check box appears when Show legend is selected.
  9. (Optional) To limit the information displayed in the report, select the filter icon (Filter icon) and specify conditions to filter the report data.
    To learn how to construct conditions, see Condition builder.
    Note: In aggregated and list reports, language-dependent filter conditions may return zero results on localized instances.
  10. Select Save to continue editing the visualization, or Save and close to return to the Analytics Center main screen.

What to do next

  • Select the Report info icon (Info icon) and add a description of the report.
  • Select the sharing icon (Sharing icon) to open the Sharing menu. On this menu, you can share the report with users and groups, add the report to a dashboard, and publish the report to the web.