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Quickly configure Performance Analytics for a task table

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Quickly configure Performance Analytics for a task table

The configuration generator enables you to quickly configure Performance Analytics to display data from any task table.

You can specify a Task-based table to report on, and the configuration generator automatically creates indicators, breakdowns, formulas, data collection jobs, and dashboards. This configuration provides the same elements as the Performance Analytics incident solution, but for any Task table. When using domain separation, all records are created in the domain of the current user.
Note: You can use the configuration generator only with tables that extend Task.

You can access the configuration generator by navigating to Performance Analytics > Configuration Generator.

After generating a configuration for the selected table, you can view the created records using the Go to the configuration record, Generated Indicators, and Generated Jobs related links. You can modify the generated records as needed using standard Performance Analytics configuration options.

Note: You may need to tweak the configuration before you start using the files that are created by the generator.

Activate the Performance Analytics configuration generator

As an administrator, you can enable the Performance Analytics configuration generator plugin (

Before you begin

Role required: admin

Before starting this procedure, you must have Performance Analytics.


  1. Navigate to System Definition > Plugins.

    A banner appears to notify you that you are in the All Applications page, which contains plugins and ServiceNow Store applications.

    To redirect to the legacy list view for plugins, click the link.
    Legacy list banner
  2. Find the plugin with the filter criteria and search bar.

    You can search for the plugin by its name or ID.

    If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.
  3. Activate the plugin.

    You can activate the plugin directly from the All Applications page or view more details about the plugin before activating it.

    • If you are certain that you have the correct plugin, click Install, and then click Activate in the dialog box that appears.
      Plugin dialog box
    • To view plugin details before activation:
      1. Click the plugin name.
      2. On the form, click the Activate/Update related link.
      3. On the dialog box that appears, review the dependent plugins.

        Dependent plugins must be activated to activate the plugin. If a dependent plugin is not already activated, it is activated when you activate the plugin.

      4. If demo data is available and you want to install it, click Load demo data.

        Some plugins include demo data, which are sample records that illustrate plugin features for common use cases. Load demo data when you first activate the plugin on a development or test instance. You can always load demo data later by clicking Load demo data only on the plugin form.

      5. Click Activate.