When you try to create a dashboard version of a homepage, the following error may
occur: 'The entity name must immediately follow the '&' in the entity reference'. To
solve this error, remove ampersands from the names of the dashboards in the instance or
temporarily change the value of the glide.ui.escape_text property.
There are two sources of this error:
- The system property glide.ui.escape_text is set to
Only users with the security_admin role can enable or disable the
- There are dashboards in the instance that contain an ampersand (&) in the
If any dashboard in the instance has an ampersand in the title, and
the glide.ui.escape_text property is set to false, then
conversion of homepages to dashboards is not possible.
If both of these conditions are met, then the list of dashboards that you can
add the converted homepage to does not populate and you cannot convert the
With the security_admin role, you can temporarily enable this
property and convert the homepages in your instance to dashboards.