Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Dashboards overview

Log in to subscribe to topics and get notified when content changes.

Dashboards overview

The Dashboards Overview shows cards that represent the dashboards that you have access to and a dashboard picker which allows you to show cards for all the dashboards in a group and to search and choose a dashboard from a list. Click a card to open the dashboard.

Navigate to Self-Service > Dashboards or Performance Analytics > Dashboards.

Watch this two-minute video to learn more about using the Dashboards Overview.

The Dashboards Overview enables you to show dashboards in one of these categories. By default, the Recent category is selected when you visit the Dashboards Overview.
  • Recent shows up to nine dashboards that you have visited recently. The most recent are shown first.
  • Owned by me shows the dashboards that you have created and those dashboards to which you have been assigned ownership.
  • Shared with me shows the dashboards which have been shared with you as a user, or member of a group or role.
  • All shows all the dashboards that you have access to.
Note: The category you choose limits the dashboard groups and individual dashboards you see when you choose from the Groups list and the Dashboard Picker search box. If no dashboards in the Incident group have been shared with you, and you select Incident from the Groups list, then the overview shows the note 'No dashboards shared with you match your search.'
All tabs except for the Recent tab are sorted in ascending order by:
  1. Dashboard group — Order

    The owner of the dashboard can specify an order number in the dashboard group's form. This field is optional.

  2. Dashboard group — Name
  3. Dashboard — Order

    The owner of the dashboard can specify an order number in the dashboard's form. This field is optional.

  4. Dashboard — Name

Dashboards Overview tiles

Tiles on the overview show thumbnails of the widgets on the dashboard, the Dashboard Group, your level of access on the dashboard, the name of the dashboard, and the owner of the dashboard. Dashboard access levels are Owner, Editor, and Viewer. For more information, see Share a responsive dashboard.
Dashboard tile example with callouts for dashboard group, the viewer's role, the widget types on the dashboard, and the dashboard name

Dashboards Overview Groups list

Use the Groups list to show only those dashboards in a single group. The Groups list shows all dashboard groups without applying ACL rules. You may see dashboard groups in this list that have not been explicitly shared with you.
Dashboard Group Picker with CMDB Dashboard selected

Dashboards Overview search box

Use the search box to search for dashboards by name or group.
Dashboard overview with All Groups selected from the Group Picker and Incident typed into the search box

Click New to create a responsive dashboard.

Feedback