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    Home Madrid Mobile Configuration and Navigation Mobile navigation and configuration ServiceNow mobile app configuration Mobile authentication Create a QR code for mobile login

    Create a QR code for mobile login

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    Create a QR code for mobile login

    Create and use a QR code containing JSON to provide a method for your users to log in with pre-defined parameters.

    Before you begin

    Role required: none

    Procedure

    1. Use a text editor to create JSON using the following parameters.
      Parameter Definition
      AuthenticationUrl The URL used for authentication
      ClientId The client ID string used for OAuth 2.0
      ClientSecret The client ID string used for OAuth 2.0
      InstanceUrl The URL for your instance. For example, https://example.servicenow.com
      Name The name of your instance. For example, Example.
      PublisherUrl
      Type

      The JSON consists of parameters and values, separated by comas, and enclosed in curly braces. Each parameter is separated from its value by a colon, and each parameter and value is enclosed in double quotes, as shown in these examples. The image shows how the instance appears in instance selection screen for the app.

      {
       "Name":"Hi",
       "InstanceUrl":"https://hi.servicenow.com"
      }

      This second example includes only the InstanceUrl value, which is also valid.

      {
      "InstanceUrl":"https://example.servicenow.com"
      }
      Note: ServiceNow instances do not provide a method to create JSON files. You can create these files using your text editor of choice.
      Note: Parameters are not supported for the Android OS. To use a QR code for Android, create a QR code containing only the URL for the instance as text rather than JSON. For example, https://example.servicenow.com.
    2. Use a QR code generator of your choice to encode this JSON or text into a QR code.
      Note: ServiceNow instances do not provide a method to create QR codes, however there are many online resources you can use to create QR codes using the JSON created in the previous steps.
    3. Use your QR code to access the mobile app. For steps to use a QR code with the app, see Log in to an instance with the mobile app.

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    Release version
    Choose your release version

      Create a QR code for mobile login

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Create a QR code for mobile login

      Create and use a QR code containing JSON to provide a method for your users to log in with pre-defined parameters.

      Before you begin

      Role required: none

      Procedure

      1. Use a text editor to create JSON using the following parameters.
        Parameter Definition
        AuthenticationUrl The URL used for authentication
        ClientId The client ID string used for OAuth 2.0
        ClientSecret The client ID string used for OAuth 2.0
        InstanceUrl The URL for your instance. For example, https://example.servicenow.com
        Name The name of your instance. For example, Example.
        PublisherUrl
        Type

        The JSON consists of parameters and values, separated by comas, and enclosed in curly braces. Each parameter is separated from its value by a colon, and each parameter and value is enclosed in double quotes, as shown in these examples. The image shows how the instance appears in instance selection screen for the app.

        {
         "Name":"Hi",
         "InstanceUrl":"https://hi.servicenow.com"
        }

        This second example includes only the InstanceUrl value, which is also valid.

        {
        "InstanceUrl":"https://example.servicenow.com"
        }
        Note: ServiceNow instances do not provide a method to create JSON files. You can create these files using your text editor of choice.
        Note: Parameters are not supported for the Android OS. To use a QR code for Android, create a QR code containing only the URL for the instance as text rather than JSON. For example, https://example.servicenow.com.
      2. Use a QR code generator of your choice to encode this JSON or text into a QR code.
        Note: ServiceNow instances do not provide a method to create QR codes, however there are many online resources you can use to create QR codes using the JSON created in the previous steps.
      3. Use your QR code to access the mobile app. For steps to use a QR code with the app, see Log in to an instance with the mobile app.

      Tags:

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