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Customize lists and forms for the ServiceNow Classic mobile app

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Customize lists and forms for the ServiceNow Classic mobile app

In order to optimize views on smaller screens, lists and forms display differently on a mobile device.

Use any of the following options to customize different aspects of mobile lists.

Customize a mobile list
Customize which fields display in a list on a mobile device using table titles.
Configure field styles
Field styles allow you to set individual styles for each item in a list. You can configure field styles for a mobile list that are separate from the desktop view.
Configure the navigation behavior when a user taps an item in a list
Determine whether tapping an item in a list opens the record or the activity stream for an item.
Configure how a form displays on a mobile device
Limit the number of fields on a form for a better mobile experience.
Hide mobile filters
Hide the filter option or the activity stream from users to prevent them from filtering out search results.
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