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Mobile app configuration in the platform

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Mobile app configuration in the platform

Most mobile app configuration should take place in the ServiceNow Studio, however a few more advance configuration options are only available in the lists and forms view.

Studio has more precautions in place that prevent you from configuring anything that will break the mobile app. The majority of app configuration should take place in Studio. Use the platform for specific advanced configurations.With a few exceptions, the layout in Studio mimics the form layout in the platform, therefore the instructions for creating each of the components for the mobile app should be similar for lists and forms as they are for Studio.

However, if you require a more advanced customization, the platform form provides a few scripting options. Use the platform form view to configure the following components:
  • Scripted data item
  • Carried parameters
To learn more about building map and list apps, watch these two videos.