View and edit a catalog task
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- UpdatedApr 3, 2025
- 2 minutes to read
- Xanadu
- IT Asset Management
Catalog tasks are used to source items and fulfill requests. You can view and edit catalog tasks from a request.
Before you begin
About this task
If a request requires approval, a catalog task is created automatically when the request is approved. If a request doesn’t require approval, a catalog task is created automatically when the request is created.
Procedure
Related Content
- Consumable assets
A consumable asset is one that is purchased in quantity and distributed. It is assigned to the consumable model category, and the asset record tracks the quantity that is available and total cost. When consumable assets are received, they are merged into an existing consumable record, if available.
- Track a request from the service catalog
The Procurement application lets you track a request that was ordered from the service catalog.
- Cancel a request from the service catalog
You can cancel a request from the service catalog if, for example, the item is no longer needed or the request was not approved.
- Create a purchase order
You can create a purchase order. Purchase orders specify assets to order from a single vendor.
- Create an asset and reserve it for the requester
Create the asset before they're delivered so that you can create the asset record with an asset tag and serial number early in the process and reserve the asset for the user who requested it. The receiver can only select the assets to be received as assets are pre-created.
- Models
Models are specific versions or various configurations of an asset. Models are used for managing and tracking assets through various ServiceNow platform asset applications, including Product Catalog, Asset Management, and Procurement.